*02 IT Experts Needed at GIZ*

•  Computer system and network administration (without server management);
• Operational and technical assistance on IT issues;
•  Management and maintenance of operational hardware and software (IT infrastructure) to support work efficiency in coordination and at the branches;
•  Maintaining compliance of the IT system with IT guidelines on IT security and data security (ISO);
•  Role of the contact person with headquarters, IT coordinators, BRY and branches in the family of IT experts.

•  Manage and ensure the general administration of the entire IT system;
•  Ensure that sufficiently recent equipment (computers, satellite phones, copiers & printers) is available, in accordance with GIZ standards;
•  Advisor during purchases, ensures the installation and maintenance of IT equipment (laptops, printers, scanners, computers) in accordance with GIZ standards;
•  Ensure, in coordination with the IT expert at BRY, the implementation, maintenance and configuration of all standard applications and software used at GIZ (e.g. MS Office, WinPACCS, SAP, Onsite, MS Teams, etc.);
•  Install and configure network equipment (copier & printer) in accordance with IT coordinators and headquarters IT;
•  Monitor Internet connections used to ensure maximum availability;
•  Manage the internet connection (checking that it is working properly, testing the bandwidth, contacting the service provider and acting as contact person during troubleshooting);
• Technically manages video conferences and VoIP.

•  Monitor vulnerabilities in the communication networks used to prevent data leaks;
•  Ensure regular updating of antivirus software and relevant operating system patches to ensure the security of the working environment;
•  Ensure data backup to ensure full recovery;
•  Responsible for the provision and maintenance of data backup programs and ensures system security and data confidentiality;
• Ensure that antivirus software is regularly updated.

•  Ensure maintenance of PCs, laptops, printers, scanners, photocopiers;
•  Propose to management acquisitions to be made and improvements to be made to equipment and networks based on the guidelines/recommendations of the GIZ IT guide to ISO standards;
•  Manage LAN & Wi-Fi (ensures proper functioning of the local network, installs updates as needed and ensures regular maintenance of the necessary equipment, installs/takes care of the local network (LAN) and maintains it;
•  Liaise with suppliers to ensure the proper functioning of the network, telephone installation and computer equipment;
•  Organize the elimination of breakdowns or problems affecting computers and Internet connections.

• Assist in managing the IT inventory;
•  Recommend to the hierarchy the specifications of the IT equipment to be purchased following observation of the market in terms of the quality-price ratio;
•  Introduce new colleagues to GIZ IT equipment, applications and standards and support the entire team in IT application matters and meet IT application training needs;
•  Provide the “Help-Desk” function on site and inform the IT department at BRY in the event of major problems affecting GIZ IT applications;
•  Ensure that on-site IT is up to date in accordance with GIZ IT guidelines;
•  Ensure correct documentation of IT areas and application of the GIZ IT guide;
• Ensure monitoring and verification of internet invoices;
•  Perform other activities and tasks as directed by his/her superior.
• Requirements

•  Qualification and professional experience Bac+ 4/5 in IT or comparable diploma;
•  Certification in MS Windows Server / MS Office or equivalent experience;
• Knowledge of servers running Windows 2016/2019;
•  Knowledge of computer network systems, database management software and all MS Office applications;
• At least 5 years of professional experience in a similar position;
•  Asset: Knowledge of management of GIZ specific software (WinPACCS, SAP, Onsite, MS Office 365, etc.).

• Spirit of service and work ethic;
• Be dynamic and have good organizational skills;
•  Be able to work well in a team and be mobile for site visits;
•  Excellent practical knowledge of the use of information and communication technologies (corresponding software as well as telephone, fax, e-mail, Internet) as well as computer applications (such as MS Office);
• Good command of the English language.

HOW TO APPLY?

•  Click here to apply

• Network management;
•  Installation of software and maintenance of computers, printers, etc.
• Training of project staff as needed;
• Provide technical support to users;
•  Support internet connection management;
• Document network and system configurations;
• Propose digital solutions, internally and with partners;
•  Organize and carry out training courses according to the needs in the different projects;
•  Provides support for system monitoring and data backup management;
•   Perform other activities and tasks as directed by his/her superior.

•  Diploma level BAC + 2/3 or higher in IT/Telecommunications or any other equivalent diploma;
•  At least 2 years of professional experience in systems, networks and computer security;
•  Proficiency in operating systems: Windows server 2016/2019 & Windows 10/11;
• Proficiency in Microsoft 365;
• Fluency in French and English, German will be an asset;
• Good writing skills;
• Good organizational, analytical and synthesis skills;
•  Ability to work in a team and in a multicultural environment;
• Sense of initiative and anticipation;
•  Ability to meet tight deadlines and work under pressure.

HOW TO APPLY? 

•  Click here to apply

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