You are curious, passionate about new technologies. You have experience in maintenance/networking/installation/IT support within a company.

You have a sense of service, you know how to analyze the questions and problems of customer users and deal with them quickly.

In support of the IT manager, you ensure in particular

• Level 1 & 2 support on different software and hardware
• Install and configure new workstations, user accounts, SSL VPN accounts etc.
• Ensure the monitoring and management of equipment (inventory, patching etc.) and computer resources (TV, cabling, sound,) • Prepare and communicate activity reports
• Perform checks on workstations, user accounts, utility software accounts, etc. as part of certification audits (ISO 27001)
• Participate in the continuous improvement of the IS thanks to your strength of proposal
• Handle 1st level events and incidents in a cross-functional technical environment#OS #Réseau #Stockage #Sauvegarde #BDD

• You have solid knowledge of routers, firewalls, edible switches, Windows servers, VMS, Wifi AP, WAN/LAN, Vlan, TCP/IP etc.
• Knowledge of the IPTV system
• Possess IT security skills
• Interpersonal and writing skills.
• Experience on IP telephony network management
• Holder of a bac +2/3 level diploma in computer science type BTS / DUT or license
• You have at least one year of successful professional experience in this field of activity.

Send an email to

Subject the IT/KDP-02 position reference

Provide a CV and cover letter.

Krystal Palace Douala is a company that advocates equal access to employment for all.