Recruitment notice: KEY ACCOUNT MANAGER

KEY ACCOUNTS MANAGER (RGC)
Yaoundé, Cameroon
Function: Key Accounts Manager (RGC) – Department: Strategic Growth Department (DCS): – Starting date March 2023: – Base: Yaoundé. with travel to be planned in the sub-region, depending on business opportunities.

CONTEXT

Our client is a solidarity company, created in France, with the vocation to shine in the world by having a positive impact on the lives of people and communities while ensuring solid economic profitability for the sustainability and development of its activities. The staff shares a base of three common values, the foundations of individual motivations: courage (boldness and openness), well-being (respect and sharing) and collective success (organization and optimization).

The company develops, installs and operates solar solutions adapted to areas underserved by
electricity networks in sub-Saharan Africa.

The company has been growing rapidly in Cameroon for several years and it is in this context that a position of Key Account Manager (RGC) has been created, under the responsibility of the Director of Strategic Growth.

MISSIONS

Placed under the supervision of the Director of Strategic Growth (DCS), who himself reports to General Management, the RGC is responsible for developing the portfolio of Key Account customers of the company, in close collaboration with the support departments. such as supply chain, accounting, and human resources.
The RGC is responsible for identifying, evaluating and developing a pipeline of business opportunities with high-potential customers, residential and professional, who wish to benefit from a reliable power supply thanks to a high-capacity solar installation. A true entrepreneur, his role consists not only of forging links with “key account” prospects, but also of collecting, analyzing and promoting relevant information to feed the company’s strategy through his discoveries and reflections.

RESPONSIBILITIES

1. Downstream market research
a. Carry out a qualitative and quantitative mapping of the target market;
b. Identify and meet with a sample of prospects in order to refine the understanding of their needs and market mapping;
vs. Build a database of qualified prospects;
d. Participate in the development of an Account Plan, offer and associated tools.

2. Upstream market research
a. Identify and meet potential partners (suppliers, strategic partners) in order to understand their positioning and their added value in the sector;
b. Perform a benchmark of potential partners to highlight potential synergies with the company;
vs. Propose an optimal strategic approach to address the target market.

3. Management of a portfolio of prospects and customers
a. Technical
i. Pre-sales support analysis of requests / needs and recommendations for technical solutions (incoming leads);
ii. Carry out energy studies and system sizing to meet the specific specifications of each client;
iii. Provide after-sales technical support, assistance with the implementation and configuration of our solutions;
iv. Develop specifications, obtain signature and follow up with customers;
v. Update your knowledge on new industry trends, products, services, competitors, relevant information on old, existing and emerging technologies, and the latest product line developments.

b. Commercial
i. Organize and carry out commercial prospecting / Search and identify potential customers for products and new business opportunities;
ii. Recurring commercial follow-up and reminders to a defined customer base (individuals and professionals);
iii. Actively participate in the formulation of business development policies and strategies;
iv. Look for potential buyers in homes, commercial establishments … to present them with samples or catalogs and inform them of the prices, availability and advantages of our products.
v. Monitor demand and sales of spare parts;
vi. Achieve objectives on a monthly, quarterly and annual basis;
vii. Present the company’s products and services to potential customers and organize demonstration sessions;
viii. Negotiate, obtain, renew orders and manage the invoicing and delivery of kits to its customers;
ix. Prepare responses to calls for tenders (technical and financial components) and support the sales team in developing sales proposals;
x. Animation of a network of reseller customers;
xi. Analyze competitor information and provide market intelligence reports to highlight the company’s competitive advantages to customers.

vs. Service & Reporting
i. Ensure an excellent level of after-sales service in order to retain customers;
ii. Provide technical and non-technical support services to customers or other personnel regarding the use, operation and maintenance of our equipment;
iii. Fill in the dashboards and commercial reporting via the company’s CRM.

4. Partnership Management
a. Assume the operational relationship with the partners involved;
b. Report on the progress of projects to partners and management (reporting);
vs. Be proactive in order to optimize the results of the partnership.

5. Project management
a. Manage a small production team;
b. Plan and monitor installation sites;
vs. Monitor the performance of installations.

RESEARCH PROFILE

✓ Ideal level of training bac + 5 (Grande École d’ingénieur with specialty entrepreneurship/business/marketing, Grande École de commerce with specialty
energy/entrepreneurship, or equivalent) or minimum Bac+2 in electrical / electronics engineering or its equivalent
✓ Minimum of 5 years of experience as a technical sales representative, at least 3 years in the solar energy sector. Skills demonstrated in successful past experiences
✓ Good knowledge of the state of the art of solar energy solutions (photovoltaic technology, single/three-phase power supply systems, inverters, electrical panels and LV protections) as well as management contracts, projects and accounts.
✓ Fluent in French and English
✓ Relational ease, open-mindedness and strong desire for collaborative work
✓ Excellent analytical, synthesis and independent project management skills
✓ Advanced mastery of computers and office software ( Suite Google)
✓ Strong motivation to work in the agile environment of a company with a strong societal impact

DEADLINE FOR RECEIPT OF APPLICATIONS: February 24, 2023

Apply ONLY online via the form available at:

https://amsco-advisory-services.odoo.com/fr/jobs/detail/responsable-grands-comptes-rgc-145