JOB: Warehouse and Distribution Ops Site Manager – MAERSK Cameroon SA – Douala

Opportunity
Would you like to be part of a value driven, commercially oriented international environment where we enable global trade every day? The Site Manager is fully accountable for P&L and operations of the Warehousing and Distribution products for the specific site(s).

This role ensures safe operations and an engaged workforce, while creating and maintaining the right work environment and ensuring the best quality customer experience.

The Site Manager directs and oversees operational policies, objectives, initiatives, loss prevention and employee relations & engagement. Develops Maersk culture and embeds company values ​​within the site ensuring areas such as Health and Safety and Diversity, Equity & Inclusion are understood and prioritized.

KEY RESPONSIBILITIES:

HSE, Security & Business Resilience

Be aware of and comply with applicable legislation, customer requirements,
the HSSE & BR frameworks.
Implement and maintain HSE & BR controls to eliminate or reduce the risks.
Ensure all incidents and near misses are reported and investigated and their
root cause eliminated.
Maintain an Emergency Response Plan and provide the required equipment
for such scenarios.
Ensure communication and training is in place for employees in HSSE & BR
processes, equipment, and how to carry out their role safely ensuring training records are in place.
Ensure audit and review places are in place for HSSE

Operational excellence

Lead operations of the location.
Be the main point of escalation for subcontractors/ vendors/ agencies used at this location – for performance management, active engagement etc.
Drive compliance & regulatory adherence.
Define site IT standards.
Drive continuous improvement and optimization of assets.
Monitor and control productivity.
Customer KPIs to monitor customer satisfaction.
People

Create the right work environment for colleagues to have a sense of belonging by creating a site engagement plan.
Coach, guide, and develop colleagues to help them achieve their full potential with comprehensive training.
Deploy and utilize tools to create a culture of recognition and inclusion, while valuing diversity.
Understand the local Employee Relations Strategy and responsible for the implementation of and compliance with the mandatory employee relations policies and standards in the location supported by the local People Partner.
Lead the Employee Forum / Workers Council meetings.
Profit & Loss

Be responsible for P&L for the site.
Cover all products and customers offered at this site.
Manage New and existing customers.
Be responsible for Contract management.
Be responsible for site performance (cost/utilization).
Establish continuous improvement process.

Product

Develop new customers by liaising with relevant teams.
Own Site or new customer implementation.
Set and achieve growth targets as per Area/ Region leadership.
Own the site business plan.
Customer Relations

Build strong relationships with the senior leaders of the customer working with the operations and account teams to ensure delivery day today.
Oversee contract management.
Drive adherence to governance framework.

WHO WE ARE LOOKING FOR:

someone with:

Deep experience in a fast-paced warehousing environment
Demonstrated expertise in leading warehousing operations
Experience in a 3PL environment supporting multiple customers or lines of businesses.
Demonstrated experience working with customers to improve business operations.
Leadership skills to build a strong team
People and talent development experience
Collaboration and influencing skills
Understanding of local cultures
Local market knowledge
Financial acumen – ability to read, interpret and act on P&L
Who is self-directed / entrepreneurial.
Strong dealing with customers

All applications must be submitted ONLINE at:

https://www.maersk.com/careers/vacancies?continent&category&country=Cameroon&searchTex