Recruitment Notice: Technico-Commercial Spare Parts M/F, Douala
JOB OFFER – CFAO Group
Job description
Profession
Purchasing Sales Marketing – Commercial Support – Marketing – Network
Job title
Technico-Commercial Spare parts M/F Permanent
contract Working time Full time Job description Ensure the promotion and distribution of spare parts. Recruit and develop the client portfolio for the achievement of business objectives. Ensure satisfaction and the best customer experience. The incumbent will have the following responsibilities: Reception and Customer Advice Welcome customers and inform them about the parts available or to be made available to customers.
Identify customer needs and explain to them the advantages of CAMI products over those of the competition.
Technical documentation of the spare part
Enter the catalog and find the references of the parts (which leads to mastering the documentation software).
Propose solutions adapted to customers (master the replacement parts and make proposals to the hierarchy).
Prospecting and Development of the portfolio
Develop prospects, target potential customers and negotiate sales
Carry out commercial visits according to commercial standards and develop our market share with customers in all categories.
End to end management of customer account by segment
Development of turnover and market share
Identify customer needs for the different families of parts, establish relevant and competitive quotations.
Record missed sales for inconclusive deals mentioning the reasons.
Inform customers in due time of the evolution of their pending orders.
Define commercial actions for the development of turnover
Commercial reporting
Perform reporting according to commercial standards (customer visits, business meetings, relaunch of current quotations, information on delivery times and availability of parts, customer prospecting, etc.)
Perform competitive intelligence and forecast analysis of needs
Ensure monitoring of key market indicators (prices, competitors and activities)
Anticipate customer needs based on the vehicle fleet or projects
Profile
Have 2 to 3 years of experience in the sale of spare parts.
Have an appetite for sales and commercial relationship management.
Master the Microsoft package (Word, Excel, Powerpoint).
Be a dynamic, honest, organized and rigorous person, with a strong ability to adapt to change.
Ability to work in a team and be autonomous
Skills
Have training or experience in Marketing / Commerce / Sales / Communication.
Hold a B driving license and have practiced driving.
Type of Contract
Permanent Contract, Category 8.
Reporting Lines
Spare Parts Manager
Constraints related to the position
Frequent visits to the field (80% of working time)
Location of the position
Location of the position
Africa, Cameroon
Location
Douala
Candidate criteria
Level of studies min. required
BTS / DUT or equivalent
Level of experience min. required
From 1 to 3 years old
Languages
French (Bilingual)
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