JOB: Agent Call-Center – Blackshop Sarl
RETAIL JOB
CALL CENTER AGENT – BLACKSHOP SARL
The company BLACKSHOP Sarl Authorized Distributor (DA) of CANAL+ International offers and services , is recruiting for the needs of its services:
Door: Call-Center Agent
Status: full-time, permanent
Number of places: 04 places
Place of employment: Yaoundé Oyom-Abang agency
Missions and activities of the post: work under the direct responsibility of the Head of Call-Center the Call-Center employee’s main mission is assistance and online customer service, to maintain and stabilize the image of the company. As such, she/he is responsible for:
- The creation of a database of prospects and potential customers,
- Respond to customer questions and keep them informed of the status of their outstanding CANAL+ subscriptions and possibly of promotions launched by CANAL CMR,
- Online technical assistance (providing technical support and maintaining its follow-up) for the customer,
- Sales (generating leads through telephone prospecting),
- Help the BLACKSHOP Company to maintain or increase its customer network (parks),
Profile sought :
- Be at least 22 years old and at most 30 years old,
Have a minimum professional experience of 01 year in a field of
- Call Center. Experience in the field of CANAL+ is an asset,
- Hold a BTS in Commerce and Management (Bac+2) at least,
- Have an ease in interpersonal communication more telephone,
- Be of good character.
To prostitute:
Application files consisting of the curriculum vitae (with photos), cover letter, must be submitted to all BLACKSHOP CANAL+ agencies or online at blackshop237@gmail.com or on WhatsApp at number 690 035 447 no later than August 15, 2023
NB : only pre-selected candidates will be invited to take the tests and/or recruitment interviews.
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