JOBS – VACANCY ANNOUNCEMENT – BACM Banque Atlantique CAMEROUN, Douala: Account Manager

VACANCY ANNOUNCEMENT
BACM/DRH/11-09-2023

Job title: Account Manager
Number of positions: 02
Direction: Individual and Network Customers
Location: Douala Status
: Contract Executive
: CDI

Publication area: Internal and external
Main mission: Contribute to the prospecting, loyalty and development of a

customer portfolio of individuals

MAIN ACTIVITIES

Research and development resources
• Undertake steps with prospects, to turn them into customers;
• Market the Bank’s products (savings products, loans, securities transactions, etc.) to
customers;
• Collect resources from savings and investment products;
• Participate in the recovery of overdue commitments from customers;
• Participate in the design and development of new products;
• Enhance and renew the customer portfolio.
Customer portfolio management
• Open accounts and monitor them;
• Improve the customer experience by leading and developing commercial relationships with customers;
• Propose solutions adapted to customer needs, by analyzing their resources, expectations and
projects, in compliance with the bank’s commercial policy;
• Process credit requests from customers;
• Proceed with the assembly of credit files after assessment;
• Report suspicious transactions by monitoring the various movements in the accounts in your
portfolio.

QUALIFICATIONS AND EXPERIENCE REQUIRED SKILLS REQUIRED
• Bac +3 in Banking and Finance, Commerce, Distribution
or any other similar discipline.
• Minimum experience of 5 years in managing a customer portfolio, preferably
in the banking sector • Bilingualism (French – English) would be an asset. ✓ Knowledge • Good knowledge of the bank’s professions / products / services; • Good knowledge of financial analysis. ✓ Know-how

• Sales and commercial negotiation techniques;
• Setting up service offers;
• Creation of credit files;
• Reporting methods;
• Office tools (especially Excel and PowerPoint);
• Operation of Flexcube.
✓ Soft skills
• Integrity / probity
• Relational ease / listening skills
• Organization / method / rigor
• Self-control

Submission of Applications
Send your curriculum vitae to rh.recrutement@banqueatlantique.net no later than September 25, 2023 , in specifying “  Account Manager ” in the subject line.

Any application received through a channel other than that indicated will not be considered.

Three weeks after this date, if you have not been contacted, please consider that your application has not been accepted.

Human Resources Department
General Management