JOB: Floor Supervisor – FAYA Hotel

JOB: Floor Supervisor – FAYA Hotel

Missions:
  • Participate in the training of housekeepers in cleaning and maintenance tasks;
  • Supervise staff on a daily basis;
  • Check the cleanliness of rooms and common areas, including stairs and lounges, toilets, offices, etc.;
  • Plan positions and make replacements in the event of absences (woman or valet, crew member, etc.);
  • Participate in establishing cleanliness and hygiene standards and train staff to these standards;
  • Motivate team members and resolve problems that arise at work in the absence of your supervisor;
  • Respond promptly to customer complaints and special requests;
  • Control and replenish stocks of cleaning products, including detergent and rubber gloves etc.;
  • Participate in major cleaning projects as requested by your superior




 

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Training and operational skills:
  • CAP hotel service;
  • Experience acquired on the job or any other training in the field.

Other qualities:

  • Ability to place the customer at the center of their activity and contribute to the reception function of the establishment;
  • Know how to schedule tasks and transmit information to management and other team members;
  • Know how to organize a cart and anticipate needs;
  • Be able to organize yourself with colleagues and adapt your work organization according to the directives of the hierarchy and the variability of flows;
  • Know how to adapt your behavior and language to the diversity of your customers;
  • Ability to apply common rules of etiquette (friendliness and discretion) and/or specific to the company
  • Ability to adapt behavior and language to the diversity of customers
  • Be courteous, clean and presentable.

 

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To apply, send your cover letter and CV exclusively to recruitment@fayahotel.com .

Deadline for receipt: Nov. 20, 2023.

Akwa.

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