ACCOUNT MANAGERS – LA MEC SA

Main mission of the position

Ensure the development and retention of customers by respecting legal and regulatory procedures in microfinance

Job Descriptions

– Develop the client portfolio;

– Set up commercial actions with prospects or customers;

– Advise clients on credit matters,

– Maintain close relationships with companies in the sector

– Sell the products and services of the agency

– Manage customer complaints;

– Build customer loyalty and (revive dormant accounts)

– Analyze and study credit files;

– Monitor the repayment of loans granted by keeping the loan monitoring sheet

– Relaunch dormant customers and carry out collection actions on new and old outstanding debts (telephone call, reminder letter, formal notice, closing invitation and closing report

– Produce your monthly activity report

– Make descent for the location of land taken as collateral, home and place of business of customers applying for credit

– Set up loan agreements and credit set-up sheet after approval by the hierarchy

– Follow up with all insurance business contributors (cheques to be discounted) lost sight of.

– Conduct field trips to visit customers

– Do 80% of field work (Prospecting, targeted visits, collections….Etc)

Required profile

– Diploma: level of Bac + 2 to Bac + 5 (type BTS or Master) in Banking and Finance, Commercial action or other equivalent diploma.

– Professional experience: At least 5 years of experience as a customer service representative in a Microfinance institution or any other financial institution.

– Master the computer tool;

– Speak in English and French

– Perfect mastery of financial mathematics and have strong organizational skills

– Have a mastery of computer and office tools (EXCEL-WORD and other banking software).

– A perfect knowledge of the microfinance environment

– Good knowledge of marketing and sales techniques

– Good knowledge of banking techniques.

Application file :

– A resume

– A cover letter addressed to the Managing Director

– A copy of the valid CNI

– Proof of professional experience

– Photocopy of the highest diploma

The deadline for submitting applications is OCTOBER 28, 2022 at 3 p.m. at the following addresses:

Send us your application documents to the e-mail address recrutement_rh@la-mecsa.net
Or physically drop off your documents at our premises at the General Management in Yaoundé located at Boulevard Sultan Njoya , Tsinga next to the hotel des princes

NB: Only pre-selected candidates will be invited to the practical test phase

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