ACCOUNT MANAGERS – LA MEC SA
Main mission of the position
Ensure the development and retention of customers by respecting legal and regulatory procedures in microfinance
Job Descriptions
– Develop the client portfolio;
– Set up commercial actions with prospects or customers;
– Advise clients on credit matters,
– Maintain close relationships with companies in the sector
– Sell the products and services of the agency
– Manage customer complaints;
– Build customer loyalty and (revive dormant accounts)
– Analyze and study credit files;
– Monitor the repayment of loans granted by keeping the loan monitoring sheet
– Relaunch dormant customers and carry out collection actions on new and old outstanding debts (telephone call, reminder letter, formal notice, closing invitation and closing report
– Produce your monthly activity report
– Make descent for the location of land taken as collateral, home and place of business of customers applying for credit
– Set up loan agreements and credit set-up sheet after approval by the hierarchy
– Follow up with all insurance business contributors (cheques to be discounted) lost sight of.
– Conduct field trips to visit customers
– Do 80% of field work (Prospecting, targeted visits, collections….Etc)
Required profile
– Diploma: level of Bac + 2 to Bac + 5 (type BTS or Master) in Banking and Finance, Commercial action or other equivalent diploma.
– Professional experience: At least 5 years of experience as a customer service representative in a Microfinance institution or any other financial institution.
– Master the computer tool;
– Speak in English and French
– Perfect mastery of financial mathematics and have strong organizational skills
– Have a mastery of computer and office tools (EXCEL-WORD and other banking software).
– A perfect knowledge of the microfinance environment
– Good knowledge of marketing and sales techniques
– Good knowledge of banking techniques.
Application file :
– A resume
– A cover letter addressed to the Managing Director
– A copy of the valid CNI
– Proof of professional experience
– Photocopy of the highest diploma
The deadline for submitting applications is OCTOBER 28, 2022 at 3 p.m. at the following addresses:
Send us your application documents to the e-mail address recrutement_rh@la-mecsa.net
Or physically drop off your documents at our premises at the General Management in Yaoundé located at Boulevard Sultan Njoya , Tsinga next to the hotel des princes
NB: Only pre-selected candidates will be invited to the practical test phase
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