*ACTIVA ASSURANCES is recruiting for its needs Job Title: 01 Claims Handler M/F*

 

ACTIVA ASSURANCES is recruiting for its needs
Job Title: 01 Claims Handler M/F
Location: Yaoundé-Cameroon
Sector of Activity: Insurance
Contract Type: Permanent (CDI)
Offer Date: 04/04/2025

Main Mission:
Reporting to the Claims and Life Benefits Management Directorate, your mission will be to ensure the operational management of claims in the Center/South/East region, guaranteeing efficient, prompt, and compliant handling of files while ensuring client satisfaction.




Job Description:

  • Ensure proper receipt, analysis, and recording of claims declarations.
  • Coordinate technical expertise required to assess material damages.
  • Validate compensation proposals in accordance with contract guarantees.
  • Issue coverage vouchers and monitor files until full settlement.
  • Analyze liability in civil liability claims and coordinate necessary expertise.
  • Manage various risk claims (simple risks/MRH) by analyzing declarations and validating compensations.
  • Identify and follow up on recourse actions against responsible third parties.
  • Handle bodily injury claims (Individual Accident) by analyzing and assessing damages.
  • Ensure communication with beneficiaries and providers for smooth and efficient file management.
  • Contribute to continuous process improvement and provide regular reporting to superiors.



Required Profile:

  • Education: Bac +3/4 in Insurance, Insurance Law, or equivalent.
  • Experience: 3 to 5 years of experience in claims management.

Skills:

  • Mastery of auto and individual accident claims management.
  • Good knowledge of insurance contracts and applicable guarantees.
  • Proficiency in claims management tools and related information systems.
  • Analytical and decision-making skills for complex cases.
  • Communication and negotiation skills with various stakeholders.



Qualities:

  • Rigor and analytical mindset.
  • Results-oriented with deadline adherence.
  • Client service focus and priority management.
  • Teamwork and collaboration with internal and external stakeholders.

Application File:
The application file consists of a detailed CV (PDF format) to be submitted exclusively via the following link: https://forms.gle/4uT84p1i3kUAbyzt5 no later than Friday, April 4, 2025.

ACTIVA is a socially responsible Group; we value respect for human rights and equal opportunities.
Note: Only shortlisted candidates will be contacted.
(f) (in) Activa Assurances CMR
Globus
www.group-activa.com/cameroun
passionately client-focused

RECRUITMENT
Internal – External
01 CLAIMS HANDLER (M/F)
Douala-Cameroon

Application Deadline:
04/04/2025
How to Apply?
Click on the link below and fill out the form:
https://forms.gle/4ut84p13kuUaby2i5

(f) (in) Activa Assurances CMR
Globus
Activa
www.group-activa.com/cameroun
passionately client-focused


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