*ADMINISTRATIVE MANAGER NEEDED AT BICEC(International Bank of Cameroon for Savings and Credit)*

ADMINISTRATIVE MANAGER – BICEC – International Bank of Cameroon for Savings and Credit
Position to be filled
Position
CALL FOR EXTERNAL APPLICATIONS
ADMINISTRATIVE MANAGER BICEC
Manager JOB MISSION Ensure the animation of the counter, reception and the proper execution of Back-Office operations with a view to customer satisfaction; Coordinate the administrative management of the Agency to ensure its proper functioning. JOB ACTIVITIES · Control the application of procedures and execution deadlines – Coordinate the administrative management of the agency; • Guarantee the quality of services related to the processing of operations initiated in the agency and manage the risk; Ensure the execution of the control schedule and ensure the effectiveness of self-controls and level 1 controls; Ensure the processing and closure of the agency’s recommendations; Ensure the quality of services and implement the quality objectives set for the agency; Validate front office and back-office operations according to signature delegation; Ensure compliance with the ceilings allocated to its agency; Process back-office operations in the absence of CTA; Check, classify and send the agency’s accounting documents to the head office; Ensure the sending and receiving of mail with the head office and other agencies; Establish the agency’s absence reports and obtain validation from the DA; • Develop cash register and ATM on-call schedules and monitor their execution and obtain validation from the DA; Take charge of and monitor the processing of customer complaints; Organize the counter and streamline customer queues; Maintain the agency’s cash flow as well as the agency’s end-of-month accounting statements; Ensure the protection of the agency’s premises; Plan the opening of access doors (employees, customers) and safes; Manage the agency’s commissary (ordering and receiving printed matter, monitoring stocks).

PROFILE OF THE HOLDER Higher education diploma (minimum BTS); Minimum 3 years of banking experience; Successful experience in an Administrative Processing Officer position (Head Office or Network) or in a control position. Knowledge• Knowledge of basic banking operations; Knowledge of regulations and procedures applicable to retail banking activity; Mastery of administrative procedures and security measures for the transfer of funds; Knowledge of customer products and services; · Mastery of IT tools (MS Office Suite and Amplitude software).Know-how and interpersonal skills

Commercial skills (sales, negotiation, persuasion);
• Ability to manage time and meet deadlines.
Rigor and organization (respect for schedules);
Availability, welcoming attitude and ability to handle pressure;
Team spirit and open-mindedness;
Good interpersonal skills.

HOW TO APPLY:
Application deadline: Tuesday, May 6, 2025 at 4:30 p.m.
Channel: by email to recrutement@bicec.com with the subject line “ADMINISTRATIVE MANAGER”. Only selected candidates will be contacted for the rest of the recruitment process.

If we do not respond after thirty (30) days from the application deadline, please consider your application unsuccessful.