In order to strengthen the teams of its Information Systems Department, Advans Cameroon is launching an external call for applications for the position of “System and Equipment Network Manager (CSR)“.
Place of function: Headquarters
Status: Supervisor
Contract: CDI
Number of posts: 02
MISSIONS AND RESPONSIBILITIES
Placed under the responsibility of the CSR Supervisor, the CSR Manager’s main missions will be:
- Ensure the operational maintenance of systems, networks, data processing and their operation. It contributes at the first level to the resolution of incidents, and assists users;
- Provide hardware and/or software support to users;
- Install and configure hardware: computer workstations, network equipment, peripherals, etc.;
- Install, update and configure the operating system and software of the user environment: office automation, services, networks;
- Manage wiring: connection, modification, maintenance, shuffling, fault detection;
- Install and configure IP telephones;
- Administer the fleet of printers;
- Ensure the completion of current procedures;
- Carry out corrective actions within a predefined framework;
- Apply the security policy of the company’s information system;
- Raise users’ awareness of compliance with the IT charter and rules of good practice;
Related activities:
- Establish an initial diagnosis, report on incidents and operating anomalies;
- Monitor compliance with the application of hardware and software maintenance contracts;
- Check the status of users’ workstations;
- Monitoring of network equipment;
- IT network monitoring and network incident management;
- Manage the stock of materials, licenses, and consumables;
- Manage information on the state of the park;
- Participate in CSR unit and ISD working sessions/meetings.
Skills and qualifications:
Core competencies – General knowledge
- In-depth knowledge of the hardware architecture of a workstation;
- Knowledge of networking and telecommunications;
- General knowledge of an operating system;
- Knowledge of systems virtualization;
- Basic knowledge of common office configurations, systems and tools.
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Core Competencies – Operational Know-How
- Understand the professional environment of users and clearly identify their needs;
- Use diagnostic tools, cabling fault detection tools, and network equipment monitoring software;
- Use automated deployment tools;
- Apply IT security rules and operating instructions;
- Conduct a telephone support interview;
- Manage incidents and problems;
- Maintain and operate a virtualized environment;
- Maintain and operate an Active Directory domain and Windows servers;
- Maintain and operate a Linux server;
- Use remote support tools;
- Follow procedures.
Qualities
- Ability to listen and dialogue
- Teamwork
- Availability and responsiveness
- Sense of organization
Profile / Profile:
- Level of studies: Bachelor’s degree (Bac +3) in Network or Telecommunications and Network, in Maintenance of Computer Systems, Systems & Networks Administration
Experiment:
- 03 years minimum of professional experience.
- Experience in banking or microfinance is desirable
- Cisco CCNA certification desired
HOW TO APPLY?
Potential candidates wishing to occupy this position are invited to send their CV + Letter of motivation to the attention of the Human Resources Department by following the link:
CLICK HERE TO APPLY
CLICK HERE TO VIST SITE
Deadline for transmission: No later than 18/12/2022.
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