an IT Officer Is needed at GIZ / COMIFAC

To accompany and monitor its development dynamic, the COMIFAC Support Project(GIZ / COMIFAC) is looking for an IT Officer (01) for its Coordination Office in Yaoundé.

A- Areas of responsibility and responsibilities

• System administration and computer network including internal server management.
• Operational and technical assistance on IT issues within the Sustainable Congo Basin Management Program.
• Management and maintenance of operational equipment and software (IT infrastructure) to support the efficiency of work within the Program.
• Maintaining compliance of the IT system with IT guidelines for IT security and data security.
• As the main interlocutor with headquarters, the BRY antennas for IT-related issues

In this context, the incumbent will be responsible for the following:

1- Infrastructure and IT tools (hardware, software and networks)

• Directs and ensures the general administration of the entire IT system;
• Ensure the availability of sufficiently recent equipment (computers, satellite phones, copiers & printers) in accordance with GIZ standards;
• Advise during purchases, ensures the installation and maintenance of IT equipment (laptops, printers, scanners, computers) in accordance with GIZ standards;
• Ensure, in coordination with the BRY IT Officer, the implementation, maintenance and configuration of all standard applications and software used at GIZ (e.g. MS Office, WinPACCS, SAP, Onsite, MS Teams, etc.);
• Install and configure network equipment (copiers & printers)
• Monitor Internet connections used to ensure maximum availability;
• Manage the internet connection (verification of proper operation, bandwidth test, contact with the service provider and role of interlocutor during troubleshooting)
• Technically manage video-conferencing and VoIP.

2- IT security

• Monitor vulnerabilities in communication networks used to prevent data leakage
• Ensure regular updates of relevant antivirus software and operating system patches to ensure the security of the work environment
• Ensure the proper functioning of the local shared folder system as well as access permissions;
• Ensure data backup to ensure full recoverability
• Take care of the provision and maintenance of data backup programs and ensure the security of systems and confidentiality of data;
• Ensure complete server management

3- Operational and technical assistance.

• Maintain PCs, laptops, printers, digital cameras, scanners, Explorer and Iridium for communication via Satellite and other equipment;
• Propose to management acquisitions and improvements to be made in terms of equipment and networks based on the guidelines/recommendations of the GIZ IT Guide.
• Ensure the management of the LAN & Wi-Fi, ensure the proper functioning of the local network, install updates if necessary and ensure regular maintenance of the necessary equipment, install / take care of the local area network (LAN) and keep it functional;
• Consult with suppliers to ensure the proper functioning of the network, telephone installation and computer equipment;
• Organize the elimination of failures or problems affecting computers and Internet links.

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4- Tasks of a general nature

• Assist in the management of the inventory of the computer equipment;
• Recommend to the hierarchy, the specifications of the computer equipment to be purchased following the observation of the market in terms of the quality – price ratio.
• Introduce new colleagues to GIZ IT equipment, applications and standards and assist the entire team in IT application issues as well as meet IT application training needs
• Ensure the “Help-Desk” function on site and inform the IT department at BRY and/or the IT support of GIZ in the event of major problems affecting GIZ IT applications
• Ensure on-premise IT is up-to-date in accordance with GIZ IT guidelines
• Ensure proper documentation of IT domains and application of the GIZ IT guide
• Track and verify internet bills and satellite phones
• Undertakes other activities and duties as directed by his/her superior.

B- Required profile

1- Qualification and professional experience

• Have at least a Master’s degree (BAC + 5) in information technology or any similar degree
• Have MS Office certification or equivalent experience
• Have a good command of computer network systems, database management software and all MS Office applications
• Have at least 2 years of professional experience in a similar position
• Knowledge of the software used and the GIZ intranet; basic knowledge of GIZ-specific software (WinPACCS, SAP, Onsite, MS Teams, etc.) will be an asset

2- Other knowledge/skills

• Have a spirit of service and rigor of work
• Be dynamic and have good organizational skills
• Be able to work well in a team and be mobile for descents in the antennas in Garoua and Bertoua
• Excellent working knowledge of the use of information and communication technologies (corresponding software as well as telephone, fax, e-mail, Internet) as well as computer applications (such as MS Office)
• Have a good command of French, desired knowledge of English

Duty Station: Yaoundé
Desired start date: 15 January 2023
Contract duration: Two (02) years renewable
Internal classification: Band 4A, under the supervision of the GIZ/COMIFAC Programme Director

C- Composition and submission of applications
Composition of application files: letter of motivation of the candidate; CV+ 3 professional references; Photocopy CNI and photocopies diploma and certificates / attestations of work.

HOW TO APPLY?

For any internal application fulfilling the eligibility conditions, the employee is requested, after formal information from his or her Hierarchical Superior, to submit his or her application via the GIZ-Cameroon recruitment platform:

 Click here to apply

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