Banque Atlantique Cameroun is looking for 01 Branch Manager  for the needs of its services  .

Management: Department of Individual Customers and Network
Location: Ngaoundéré
Status: Executive
Contract: Permanent
publication Area: Internal / External

Main mission : Develop and make profitable the agency’s portfolio

 OBJECTIVES AND MAIN ACTIVITIES

Objective 1: Supervise the granting of healthy credit

•  Analyze the environment of the client’s sector of activity and financial situation;
•  Carry out customer visits based on elements of the customer’s request;
•  Validate the credit conditions, account operation, and the assembly of the credit file
• Validate overruns and overdrafts (DT).

Objective 2: Mobilize resources

•  Mobilize resources from resource-holding segments;
•  Validate the attractive conditions offered to customers to encourage them to save;
• Coordinate the monitoring of collected resources.

Objective 3: Manage the Sector’s customer base

•  Plan and implement the actions necessary for the development of the business in agreement with the Director of Individual Customers and the Network;
•  Analyze needs by customer segment with a view to formulating tailored competition or service offers;
• Check the conformity of customer opening files;
•  Take steps with companies to present the Bank’s products and services;
• Ensure the profitability of the business.

propose new competitions

•  Prepare reports of visits carried out, highlighting customer opinions on the bank’s products and services,
•  Validate the new conditions by motivating their commercial counterparts and their impact on customer profitability;
• Validate customer file regularization memos.

Objective 5: Ensure follow-up activities

• Validate periodic reports;
•  Report any deterioration of risk and propose corrective actions;
• Monitor the implementation of validated corrective actions;
• Validate memos for regularizing irregular flow rates;

Objective 6: Ensure recovery of debts

• Supervise the recovery of credits granted;
•  Contact customers by any means in the event of customer failure;
•  Propose a moratorium to the customer if necessary; if the irregularity persists, put the said customer on notice;
•  Forward the files to Commitments in the event that all recovery attempts are unsuccessful;
•  Downgrade and transfer the client’s file to litigation if all attempts fail.

Objective 7: Ensure quality of service

• Ensure the cleanliness of the premises;
•  Ensure that the service within the bank is delivered promptly, precisely and courteously;
• Coordinate the processing of customer complaints in a timely manner.

REQUIRED QUALIFICATIONS AND EXPERIENCE

•  Bac + 4/5 minimum in Management, Finance, Banking, Currency or other similar discipline
•  Minimum experience of three (03) years in a similar position or five (05) years as an Account Manager in the banking sector
• Bilingualism (French – English) would be an asset.

REQUIRED SKILLS

Knowledge

• Good knowledge of financial analysis
• Good knowledge of banking products

Expertise