Bilingual Remote Customer Support (German-English/Spanish- English)
We are looking for dynamic young people who speak German first and foremost and English, and a second wave Spanish mainly and English .
We are looking for a knowledgeable customer support professional to join our remote team. The selected candidate will play a vital role in providing high-quality technical support to customers, answering their questions and efficiently resolving any issues encountered.
Responsibilities:
– Provide exceptional technical support to customers via remote communication channels.
– Proactively and accurately respond to customer queries and resolve their issues efficiently.
– Collaborate with the team to identify problem trends and propose sustainable solutions.
– Maintain high standards of customer satisfaction with every interaction.
Requirements:
– Exceptional command of German – English and/or Spanish – English.
– Outstanding communication skills and proven problem-solving skills.
– Ability to work independently while being an effective member of the team.
– Optional knowledge of Portuguese and French is a plus.
– Previous experience in a similar role is strongly desired.
– Ability to be self-taught and quickly learn new tools and processes.
Benefits :
– Join a dynamic and diverse team, working in a flexible teleworking environment.
– Opportunities for professional development and growth within the company.
– Competitive salary with attractive benefits.
If you are passionate about customer service, have excellent command of the languages mentioned, and want to be part of a team committed to providing an exceptional customer experience, we look forward to hearing from you.
Please submit your application with your detailed CV and a cover letter highlighting your relevant skills to Tetongserviceltd@gmail.com
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