BUSINESS DEVELOPMENT OFFICER NEEDED AT global impact interim

BUSINESS DEVELOPMENT OFFICER (F/M)

A local firm specializing in Communication, Marketing and IT engineering with the mission of supporting SMEs, VSEs, NGOs, Communities/Associations, public and private institutions… through its services, products and turnkey solutions seen below:

OFFSET PRINTING, DIGITAL PRINTING, INDUSTRIAL SCREEN PRINTING, INDUSTRIAL MANUFACTURING, INDUSTRIAL EMBROIDERY, PRODUCTION OF ALL COMMUNICATION MEDIA, SIGNAGE, WINDOW PRINTING, BRANDING, DIGITAL MARKETING, INTEGRATION OF IT SOLUTIONS, WEB AND MOBILE DEVELOPMENT, GRAPHIC DESIGN, VIDEO AND MOTION DESIGN, ADVICE & TRAINING.

After a week of intense training on flagship products and services (business, methods and approaches, scripts, sales techniques, etc.), you will be required to generate sales through telephone canvassing and digital (social networks, direct mail etc…), physical… You will be responsible for encouraging potential customers to buy our products or services. Being a Business Developer with us means playing a key role in the growth of our turnover, it means being the essential person to support our customers in their projects or specific needs.

Teleprospecting and telesales of our products and services:

• Canvass people by phone using the directory to sell products
• Answer incoming calls from potential customers
• Use scripts to provide information about service features, prices, etc., and present their benefits
• Ask relevant questions to understand a customer’s requirements
• Persuade the customer to buy by demonstrating how the products or services meet their needs
• Record customer’s personal data accurately in the database
• Dealing with complaints or doubts to safeguard the good reputation of the company
• “Do more” to meet sales quotas and facilitate future sales
• Keep a history of calls and sales and note useful information
• Administrative tasks for calls (sending of technical data sheets, email confirmation, etc.)
• Scheduling telephone follow-ups
• Prospecting calls to win new contracts
• In outgoing calls, telesales of services to SME decision-makers
• Ensure the continuity of relations with your client portfolio
• Acquire new customers
• Negotiate and of course close sales!

Online sales via Digital:

• Provide digital animation;
• Ensure online communication of products and services;
• Ensure the various online commercial prospecting;
• Establish a commercial strategy aimed at achieving the objectives;
• Ensure the management of the acquired customer portfolio (physical and online);
• Ensure the development of the conquered customer portfolio (physical and online);
• Achieve set goals.
• Identification and responses to opportunities/tenders

The opportunity is open to people with at least a university education at BAC + 3 level in Commerce, Marketing, Communication, etc … meeting many of the requirements below:

• Proven experience as a Telemarketer or other customer service/sales role
• Proven track record of achieving sales quotas, preferably over the phone
• Good knowledge of corresponding computer programs (e.g. CRM software) and telephone exchanges
• Excellent communication and presentation skills
• Ability to negotiate and handle grievances
• Persevering and results oriented
• Patient and able to handle a client’s refusal
• You bring proof of a successful experience in the sale of services
• You master communication techniques and are able to formulate clear and precise answers to customer questions
• You are serious, dynamic, show initiative and good business sense.
• You master internet browsing and the usual office tools (Word, Excel, ppt, etc.)

All candidates will submit an offer including:

• A letter of submission or motivation
• The CV presented clearly in French or English
• Highest degree and/or certifications
• Whole photo

• The position is based in Douala (Maképé)

• French and English

SUBMISSION

Please send your Application File to global.impact.interim@gmail.com  before  03/24/2023  at 11:59 p.m. with subject ”BUSINESS DEVELOPMENT”.

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