Business Support Assistant (CBT) SC4 – Bamenda at World Food Program

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

WHO WE ARE?

The United Nations World Food Programme (WFP),

a highly prestigious, reputable & world’s largest humanitarian organization, operating in more than 120 countries and territories, bringing life-saving assistance in emergencies, building pathways to peace, stability and prosperity for people recovering from conflict, disasters and the impact of climate change and supporting sustainable and resilient livelihoods for a world with zero hunger.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP’s values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

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ORGANIZATIONAL CONTEXT

WFP Cameroon is part of the Country Offices in the Regional Bureau for Central and West Africa (RBD) facing multiple humanitarian crises that simultaneously aggravate existing socio-economic vulnerabilities in the country. The fragile security situation in the Northern part of the Country, a protracted refugee operation in the East and crises in the Northwest and Southwest regions has left millions of people vulnerable to food insecurity. WFP provides a key emergency response component of the Humanitarian Response Plan through regular food and sustainable development assistance to part of the food insecure and vulnerable people in the country. With the launch of the second-generation strategic plan, it is imperative to obtain the optimum capacity of staff, partners and beneficiaries given the precarious humanitarian situation and importance of delivering efficient and quick support. This role further described below, will contribute to the World Food Programme’s mission in Cameroon to Saving Lives, Changing Lives.

JOB PURPOSE

To deliver standard business support processes for a specific professional area of work, to facilitate effective service delivery.

KEY ACCOUNTABILITIES (not all-inclusive)

1. Gather information/data with clear direction to support the drafting of documents and preparing regular reports including corporate reporting requirements by other staff/units.
2. Respond to queries from beneficiaries of the programme and escalate where appropriate, in order to provide a timely and accurate service to clients.
3. Support the planning, processing and managing routine administrative, programmatic and financial tasks in various functional areas, to contribute to the effective and timely management of resources.
4. Provide revision and proof-reading services for standard documents and project reports, to contribute to the development of accurate documentation.
5. Take responsibility for the maintenance of set standard systems and files, to ensure information is accurate and readily available for the function.
6. Identify simple discrepancies in statistics and data, such as missing information, and report to senior staff in order to support clients to deliver their work.
7. Take responsibility for data integrity to facilitate availability of accurate information in corporate systems.
8. Provide guidance on routine business support methods and practices to junior colleagues to ensure services are delivered consistently and to the required standards.
9. Work with a variety of individuals and functional units, taking on feedback where appropriate to assist in business support delivery for staff.

QUALIFICATIONS AND KEY REQUIREMENTS

Education: 

• Completion of secondary school education. A post-secondary certificate in the related functional area is desirable

Experience:

• Four or more years of progressively responsible work experience in the relative business stream with experience in general administrative work.

Language:

• Fluency (level C) in English or French language (written and oral).
• Intermediate knowledge (level B) of a second official UN language: English/French. (Other WFP working language) would be an asset.

WFP LEADERSHIP FRAMEWORK

TERMS AND CONDITIONS

• Contract Type : Service Contract – SC
• Unit : Administration
• Duty Station : Bamenda; Cameroon

DEADLINE FOR APPLICATIONS

Application Deadline: Wednesday, 31st May 2023 (11:59 PM UTC+1)