*Child Protection Case Management Officer (CPCMO) needed in YAOUNDE*

Job Title: Child Protection Case Management Officer (CPCMO)

Location: Yaoundé, Cameroon (with frequent travel to 5 Francophone regions)

Reports to: Head of Programs (SCOC)

Contract Type: Full-time, 1-year fixed term

Languages ​​Required: Fluency in French and English

Project: Barry Callebaut Case Management Project

About Street Child

Street Child believes every child deserves the chance to be safe, in school, and learning. Our projects address the social, economic, and structural issues underpinning today’s humanitarian crises by combining education, child protection, and livelihood support. We partner with local organizations to deliver community-rooted programs and go where others won’t—including fragile, hard-to-reach regions. Since 2008, we have helped over 250,000 children attend school and supported more than 25,000 families to build sustainable livelihoods.

Role Purpose

The Child Protection Case Management Officer (CPCMO) will provide technical leadership and strategic oversight to the case management team under the Barry Callebaut Project. Reporting to the Head of Programs and operating under the overall guidance of the Country Director, the CPCMO will ensure compliance with global child protection standards and enhance the quality and impact of child protection interventions through capacity building, monitoring, and coordination.

Key Responsibilities

1. Technical Leadership and Quality AssuranceEnsure alignment of Child Rights Monitoring and Reporting Systems (CRMRS) with global case management standards.

Develop/adapt case management tools: SOPs, assessment forms, data protection protocols.

Provide guidance on complex cases, ensuring child safeguarding and ethical practice.

2. Capacity Building and Staff SupervisionDesign and deliver training for caseworkers and implementing partners.

Supervises and mentors caseworkers, offering feedback and performance reviews.

Identify professional development needs and promote staff growth.

3. Monitoring, Evaluation, and ReportingMaintain and strengthen the case management information system.

Monitor case activities for quality assurance and compliance.

Prepare regular analytical reports on outcomes, trends, and challenges.

4. Coordination and RepresentationStrengthen referral pathways and coordinate service delivery with stakeholders.

Represent Street Child in relevant child protection forums and working groups.

Advocate for child protection issues at regional and national levels.

Requirements

EssentialBachelor’s degree in Social Work, Psychology, Law, or a related field.

Minimum 5 years of child protection case management experience.

Proven skills in training and supervising child protection staff.

Strong understanding of child rights and protection standards (CPMS, inter-agency guidelines).

Fluency in French and English.

Proficiency in Microsoft Office and case management software.

DesirableMaster’s degree in a relevant field.

Experience working within the Cameroonian context (East, Center, South, Littoral, etc.).

Familiarity with CPIMS+ or other case management systems.

Core Competencies

Child-centered, rights-based approach

Strong facilitation and coaching ability

Analytical and problem-solving skills

Results-oriented and self-motivated

Cultural sensitivity and adaptability

Excellent communication and interpersonal skills

Team collaboration and leadership

Working ConditionsStandard work week: Monday–Friday, 8:30 AM–5:30 PM (with a 1-hour paid break).

Frequent travel to field sites within Francophone regions.

Safeguarding Statement

Street Child of Cameroon is committed to safeguarding the communities we serve. All employment offers are conditional upon satisfactory references and background checks, including criminal records checks. We also participate in the Inter-Agency Misconduct Disclosure Scheme.

Application Instructions

Deadline: This is an urgent recruitment. Applications will be reviewed on a rolling basis and the position will be filled as soon as a qualified candidate is identified.