CHOCOCAM recruitment: Switchboard operator

CHOCOCAM recruitment: Switchboard operator

CHOCOCAM TIGER BRANDS is looking for 01 STANDARDIST for the needs of its activities  . 

Main mission

Under the supervision of the Human Resources Director, the Switchboard Operator’s mission is to ensure the management of incoming and outgoing telephone calls, mail management, reception and orientation of visitors.




 

What will you do?

  •  Ensure telephone reception, transmit them to the departments concerned while respecting the company’s own standards (filtering, caller identification, call qualification);
  •  Ensure the reception of visitors to the company, put them in contact with the department concerned or apply the planned procedures;
  •  Ensure the classification, archiving and backup of files relating to its function;
  • Receive and ship packages and mail;
  • Receive faxes and dispatch;
  • Submit transfer orders and record invoices;
  •  Receive internship and job applications and forward them to human resources;
  •  Be associated with any study likely to achieve the “Total Quality” objective

 

What will be your contribution?

1 – Skills:

  • Qualification: Bachelor’s degree.
  •  Professional experience: at least 2 years of experience in a similar position.

2 – Special requirements

Knowledge, Know-how: 

  • Mastery of a telecommunications console 
  •  Computer skills including word processing, spreadsheets, databases
  • Be bilingual (French and English)
  • High sense of interpersonal relationships

Soft skills : resistance to stress, respect for deadlines, rigor, efficiency, integrity, discretion.

 




 

 
 
3 – Category

Min: Cat 05A
Max: Cat 05F

 
How to Apply?
Send your CVs and cover letters (PDF files) to the address: Chococam.recruit@tigerbrands.com

Closing date for receipt of files: 03/12/2024

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