CHOCOCAM recruitment: Switchboard operator
CHOCOCAM TIGER BRANDS is looking for 01 STANDARDIST for the needs of its activities .
Main mission
- Ensure telephone reception, transmit them to the departments concerned while respecting the company’s own standards (filtering, caller identification, call qualification);
- Ensure the reception of visitors to the company, put them in contact with the department concerned or apply the planned procedures;
- Ensure the classification, archiving and backup of files relating to its function;
- Receive and ship packages and mail;
- Receive faxes and dispatch;
- Submit transfer orders and record invoices;
- Receive internship and job applications and forward them to human resources;
- Be associated with any study likely to achieve the “Total Quality” objective
1 – Skills:
- Qualification: Bachelor’s degree.
- Professional experience: at least 2 years of experience in a similar position.
2 – Special requirements
Knowledge, Know-how:
- Mastery of a telecommunications console
- Computer skills including word processing, spreadsheets, databases
- Be bilingual (French and English)
- High sense of interpersonal relationships
Soft skills : resistance to stress, respect for deadlines, rigor, efficiency, integrity, discretion.
Min: Cat 05A
Max: Cat 05F
Closing date for receipt of files: 03/12/2024
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