We at MTN Cameroon are a purpose and value-led organization.

At MTN Cameroon we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life. Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers, and stakeholders with a vision to realise our shared goals.

Our values dubbed, LIVE Y’ello, are the cornerstone of our culture.

Lead with Care

Can-do with Integrity

Collaborate with Agility

Serve with Respect

Act with Inclusion

Operational Delivery

• Develop and maintain new and existing segment products, services and promotions.
• Manage the product development process for segment products/services and enablers throughout the product lifecycle, from idea collection and requirements phase through to the go-to-market execution and subsequent product management and maintenance.
• Comply with the Product Lifecycle Management process.
• Create and maintain all content relevant to assigned products as the basis for training and market communications across all media.
• Manage existing products and services to ensure continual update changes to match changing market segment conditions and requirements.
• Conduct periodic reviews of existing processes and procedures to enhance effectiveness, efficiency and performance.
• Evaluate strategic opportunities for product/ service and technology and provide Inputs into the operational business planning for the segment department.
• Participate in the process of identifying and assessing market trends and recommend ways to exploit new opportunities to grow the business while taking local conditions into consideration
• Provide input into product/ Service scoping.
• Analyse customer needs and provide input into the development and fine-tuning systems / processes / procedures and innovations in line with customer needs.
• Identify trends / patterns pertaining to customer requests and needs and make recommendations to enhance customer experience for all aspects of product and services.

Education:

• Engineering degree, master’s degree in computer science, computer engineering or related engineering field

Experience:

• Minimum 2 years’ experience in product development and portfolio management, software development or business analyst preferably on a telecommunications industry.

Functional Knowledge: 

• Fluent in French and English
• A broad understanding of the MTN business
• A thorough understanding of mobile technologies and trends
• Familiar with MTN products and services
• Mobile Technical Systems knowledge
• Product Development knowledge
• A sound knowledge of mobile telecommunications and related legislation, etc.
• An understanding of the principles of effective marketing processes and principles of segmentation

Skills:

• Analytical skills
• Conflict management skills
• Influencing and negotiation skills
• Time management skills (specifically the ability to prioritize)
• Flexible and adaptable – changing opinions and behaviour in the light of changing situations
• Assertive
• Strong detail focus – attention to detail and accuracy
• Excellent verbal and interpersonal communication skills with ability to present ideas and information clearly
• Proactive, self-starter, self-manager and tenacity in findings solution to problems
• Highly creative, energetic and imaginative with strong conceptual skills
• Ability to:

1. Work in a fast-paced, deadline driven environment
2. Multitask and take direction from multiple sources
3. Adapt to shifting priorities, demand and timelines

Behavioural Qualities:

• Strongly details oriented with strong organizational and analytical skills
• Problem Solver
• Operational Value Creator
• Culture and Change Champion
• Supportive People Manager
• Relationship builder and Manager
• Results Achiever
• Operationally Astute