Customer Relations Officer – BGFIBank – Yaoundé Cameroon

WE ARE RECRUITING
Customer Relations Officer
Position based in Yaoundé
Missions:

• Customer prospecting
• Maintenance and development of the institutional customer portfolio
• Monitoring of customer relations
• Studies and analysis of financing requests
• Sale of banking products and services
• Administrative management of customer files
• Team management
• Reporting of activities
• Compliance with AML-CFT procedures

Desired experience:
• Minimum 2/3 years of experience in a similar position

Prerequisites:
• BAC +4/5 in Management/Banking/Finance/Commercial Action or Financial Analysis
• ITB (Institute of Banking Techniques)
• BBS training or equivalent

Qualities sought:
* You demonstrate rigor, adaptability, great writing skills, composure, listening skills, integrity and are proactive.
* You have a good sense of organization.
* You have great interpersonal and human qualities, real analytical skills and you are responsive in implementing actions.
* You have a sense of negotiation as well as a spirit of initiative, analysis and synthesis.
* You are performance-oriented.

Mastery of professional English and computer tools are essential.
Good command of the Amplitude software is essential
“>Candidates whose profiles match the required requirements are requested to send their applications (CV and cover letter) to the following address: recrutement.bgfibankcameroun@bgfi.com, taking care to indicate on their respective requests and in the subject of the email the following reference: Ref/N°: Ref/N°01 August 2024 BGFIBank Cameroon