Relationship Manager – Advantage Banking – ECOBANK CAMEROUN SA
ECOBANK CAMEROON SA
is recruiting a Relationship Manager – Advantage Banking
ready to work across the national territory.
The position is based in Douala.
I. JOB PURPOSE
To deliver high quality service and customer retention approach to managing client relationships
to enhance product sales and new client growth targets.
To deliver on agreed individual targets for deposit growth, revenue, PBT, product sales and new
client growth targets.
III. KEY RESPONSIBILITIES
Proactively develop client relationship, anticipate and provide solutions to client needs and give
high priority to client satisfaction, with responsibility for meeting or exceeding agreed performance
targets and objectives.
Ensure that client instructions are duly effected by applying all standard checks and controls in
coordination with other departments.
Achieve a satisfactory level of knowledge of Advantage Banking products and services.
Produce timely reports for the assigned portfolios.
Business and Financial Performance
Handle client queries of day to day nature and assist in resolving client’s problems in collaboration
with other team members.
Customer Excellence
Track and provide weekly reports on Portfolio performance at RM level.
Team Player.
Work in close collaboration with CSU team for excellent service delivery and product sales.
Leadership and people management
Ensure full adherence to Operational Risk and Compliance guidelines eg KYC and anti-money
laundering measures.
Constantly monitor credit portfolio and engage timely recovery action to ensure maximum of 3% NPL.
Provide management reports on sales tracker, DIP and others.
Process, control and operational performance
JOB LEVEL: 5 / JOB GRADE: 3B
ECOBANK CAMEROON SA
is recruiting a
ready to work across the national territory.
The position is based in Douala.
Relationship Manager – Advantage Banking
A BETTER WAY
A BETTER AFRICA
III. KEY RESPONSIBILITIES
Lead strategic initiatives that will create business growth.
Facilitate and drive migration of Advantage Customers to digital Channels.
Achieve satisfactory performance on business challenges on Advantage Banking Portfolio.
Strategic Initiatives
IV. JOB SCALE
Reports to Head, Advantage Banking
Ecobank is an equal opportunity employer and will not discriminate on the basis of gender, religion, ethnicity,
physical ability, etc…
V. JOB PROFILE
Experience & Education
At least 2 years experience in a consumer banking-based line of business.
Bachelor’s/Master’s degree preferably in Finance, Accounting, Business Administration, Marketing
or related field of study.
Skills and Capabilities
Customer/market oriented and Networking.
Ability to establish direction and drive execution.
Excellent at delivering and owning results.
Strong interpersonal, influencing and communication skills.
Punctuality
VI. APPLICATION PROCESS:
Please submit your CV and motivation letter to
ECM-Recruit@ecobank.com test
June 09th, 2025, at 5pm prompt,
with the subject “ Relationship Manager – Advantage Banking ”.
NB: Only applications matching with the desired profile will be contacted.
Ecobank is an equal opportunity employer and will not discriminate on the basis of gender, religion, ethnicity,
physical ability, etc…
Related posts:
*A PROJECT ACCOUNTANT NEEDED AGROMAP*
ACCOUNTING JOBS
*MEAL/IM Specialist Needed at Danish Refugee Council*
ADMINISTRATIVE/OFFICE JOBS
*Procurement Officer at CENTER FOR RESEARCH IN INFECTIOUS DISEASES*
ADMINISTRATIVE/OFFICE JOBS
*Procurement Officer needed at Plan International*
ADMINISTRATIVE/OFFICE JOBS
*Country Finance Director needed at Plan International*
ACCOUNTING JOBS
*Recruitment notice: 03 SALES EXECUTIVES*
ADMINISTRATIVE/OFFICE JOBS
*300 Fully Funded Gates Scholarships 2026 in the USA*
ADMINISTRATIVE/OFFICE JOBS
*PRUDENTIAL BENEFICIAL INSURANCE is recruiting for its services. POSITION: Customer Service Repres...
ADMINISTRATIVE/OFFICE JOBS
*TRANSLATION AND INTERPRETATION SERVICES NEEDED*
ADMINISTRATIVE/OFFICE JOBS
*Job offer: Sales representatives in the city of Douala*
ADMINISTRATIVE/OFFICE JOBS
*An Assistant/ Insurance Analyst*
ADMINISTRATIVE/OFFICE JOBS
* BILINGUAL ASSISTANT (French-English) needed in a law firm*
ADMINISTRATIVE/OFFICE JOBS
*Massive Recruitment of Logistics Agent (M/F) Needed*
ADMINISTRATIVE/OFFICE JOBS
*Massive Recruitment: Director (01), Receptionist (01), Nail technicians (02), Men's hairdresser (01...
ADMINISTRATIVE/OFFICE JOBS
*Paid Interns needed at Paysika, Administrative and Customer Service Intern...whether you are a stud...
ADMINISTRATIVE/OFFICE JOBS
*UN International Organization for Migration (IOM) is recruiting: Volunteer Program Support Speciali...
ADMINISTRATIVE/OFFICE JOBS
Discover more from UNCLE NE JOBS
Subscribe to get the latest posts sent to your email.
