FIDEV Cameroun SA is recruiting Account Manager

FIDEV Cameroun SA is recruiting 02 Account Manager

Reporting authority: Head of Agency Location of the position: Douala
Agency Working hours: According to the work schedule of varying
amplitude Starting date: 15 December 2022

In the implementation of its market penetration strategy, FIDEV Cameroon opens a new Agency
in Douala. We are therefore looking for an Account Manager to support the Agency in our market penetration strategy.

PRESENTATION OF THE POST

I. Objectives / Summary of the position
Under the authority of the Head of Agency:

• He is responsible for the agency’s trade mission. Specifically, he is responsible for the growth in number and quality of the Agency’s portfolio.

II. Responsibilities

• • Lead projects and propose marketing actions, sales, and participate in communication to ensure customer satisfaction with economic development prospects for the company;
  • Proceed with account openings;
  • Ensures that account opening fees have actually been deducted from the client;
  • Perform updates to savings books;
  • Process salary advance forms;
  • Update client records;
  • Follow customer portfolios (prospecting; follow-up and loyalty)
  • Establish and sign account opening and closing forms;

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• Ensure the security of account opening operations;
• Archive customer files;
• Study and analyze requests for account certificates and other miscellaneous requests from clients;
• Manage portfolio concerns (claims, complaints, etc.);
• Receive and analyze credit files;
• Arrangement of loan agreements and taking of guarantees;
• Maintain and update the register of guarantees deposited by customers;
• Archive and secure the guarantees deposited by customers;
• Monitor debt repayments and collections;
• Establish Customer reminder letters;
• Prospect each month for new Customers (transfers and sale of currencies, etc.);
• Prospect each month and open new accounts (employees, check, current company, savings);
• Participate in group prospecting.
• Perform all other actions and tasks recommended by the hierarchy.

PROFILE

• Age/Gender: Not specified

Diploma / Level of study:

• BAC + 3 Minimum Level Training
• Minimum bachelor’s degree in business/management or economics
• Good knowledge of Commercial Law
• Minimum 3 years of experience in a similar position
• Very good knowledge of the finance sector

Competence and experience

• Mastery of products sold in EMFs;
• Good command of the computer tool;
• Sense of responsibility and organization;
• Good writing and communication skills;
• Good command of office automation and management software
• Be bilingual (English/French)

Applications must contain:

• An updated Curriculum Vitae
• A cover letter
• A photocopy of the diploma
• A photocopy of the CNI
• Brief summary of similar mandates prior to the position (Maximum 01 page)
• Two referees who can be contacted

HOW TO APPLY?

Applications must be sent to the Director General, FIDEV CAMEROUN S.A., and may be submitted, in sealed envelopes with the heading “ACCOUNT MANAGER” to the mail service of the headquarters of FIDEV S.A. located at Montée Ane Rouge B.P: 2485 Yaoundé or sent to the address

info@fidevsa.com

Candidates shortlisted on the basis of their application will be invited for a written test at the headquarters of FIDEV S.A. Unselected files will not be returned to the candidates and will enter the database of FIDEV S.A.

Application deadline 09 December 2022 at 17H30mn

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