Human Resources & Administrative Associate at NGO

PURPOSE OF THE JOB

Family Health International 360 (FHI 360) Cameroon is seeking a Human Resources and admin associate to provide efficient and effective human resource management services, support and ensure continued compliance with laid down policies, and administrative procedures. He/she will perform a variety of administrative, and office support duties.

The incumbent will report to the Director of Administration and Finance with dotted line to the HQ HR Partner. The position requires strong French and English writing and speaking skills. The position is based in Maroua, Cameroon.

KEY DUTIES:

recruitment

• Prepare job ads and follow up on advertisement.
• Provide job candidates by screening CV, interviewing, and testing applicants, notifying existing staff of internal opportunities.
• Schedule interviews for job candidates with interview panelists. and Cconduct reference and background checks for successful candidate(s).
• Coordinate staff induction/orientation programs and schedule the trainers.
• Facilitate on boarding of staff through induction and orientation to workplace processes, people, and tools of work.
• Manage staff and intern’s employment contracts for extension and temporary appointment.
• Follow up on employment contract renewal reminders.

Compensation and Benefits Administration

• Support pay processing by advising on salary offers or pay changes in close collaboration with International Compensation Specialist and HR Partner (eg new staff, staff exits, promotions, increments etc.)
• Liaise with medical insurance administrators for medical reimbursements, new staff medical applications etc.
• Separation pay (ensure respect of notice, prepare terminal dues/severance pay, conduct staff exit questionnaires and ensure the process complies with both labor law provisions, FHI 360 country HR policies and employee handbook)
• Liaise with National Social Security Fund for staff welfare issues (registration, withdrawal request for various allowances, benefits, and information)

 HR Administration

• Facilitate external and internal audits in liaison with HR, finance and OCIA departments.
• Update data on HRIMS for accurate reports
• Personnel record keeping and filing.
• Liaise with labor office for all HR related activities.
• Advise on disciplinary processes and coordinate routine performance review processes.
• Manage employee time keeping system – TESS. Follow up on timesheet submission and approvals by staff and supervisors. Monitor staff vacation and other absences.
• Track probationary periods and ensuring confirmations, extensions, or terminations within agreed timescales.

General Administrative Duties

• Provides administrative support to staff for copying, faxing and large-scale mailings.
• Responds to staff requests for administrative support as needed.
• Sets up and maintains files, prepares reports, presentations and graphics, provides employees with office supplies, performs data entry, proofreads, and compiles special reports.
• Receives and distributes incoming mailing and coordinates outgoing mail, including courier services, postage meter account, and interoffice mail distribution.
• Schedules meetings and meeting arrangements in liaison with Logistics office.
• Provides meeting support as needed.
• Collaborate with HQ support departments to identify operations and administration process bottlenecks and develop solutions appropriate for operations.
• Communicates with both internal and external personnel as required.
• Prepares and maintains documentation, plans, reports, schedules, databases, spreadsheets, logs, etc. to support functions.
• May handle special projects.
• Support the security focal point as required, including coordination support of staff safety and movement protocols, coordination of 3rd party security providers, and providing support to develop security standard operating procedures.

QUALIFICATIONS

• Bachelor’s degree in human resources management or equivalent.
• Knowledge of Cameroonian labor laws and employment practices.
• A minimum of 5 continuous years’ experience as an HR generalist in a busy multi-cultural environment especially in a sub-office.
• Computer literate with proficiency in email and Microsoft applications.
• Knowledge of HRM information systems

SKILLS

• Strong planning, organizational and administrative skills
• Problem-solving skills, decision-making.
• High levels of accuracy and attention to detail
• Strong record keeping skills and ability to generate reports as required.
• Ability to establish and maintain good working relationships and a team player with the ability to work in multi-cultural environments.
• Effective time management skills and the ability to prioritize workloads and work within tight deadlines/schedules.
• Must have a professional approach to work with the ability to think outside the box.
• Confidentiality, discretion, and high integrity
• Ability to take and follow instructions and to work with minimal supervision.
• Flexibility and willingness to help and take on additional roles.
• Excellent interpersonal and communication skills

How to Apply

Candidates must submit their application, including CV, and cover letter, via email to cameroonrecruitment@fhi360.org   by January   30th, 2024, 5:00 pm Cameroon time.

Email subject line must include “HR/Admin Associate-Cameroon.” We appreciate all interest in this position, but only shortlisted candidates will be contacted.

FHI 360 is an equal opportunity and affirmative action employer. FHI 360 is an equal employment and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, disability, veteran status, genetic information or any other status or characteristic protected under applicable law.

HOW TO APPLY

READ CAREFULLY AND FOLLOW THE INSTRUCTIONS GIVEN ABOVE TO APPLY, AND NEVER SEND MONEY DURING RECRUITMENT.

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