The purpose of this role is to be responsible for establishing and maintaining sound relationships with customers locally, ensuring that all customers payments are made according to agreed payment terms.

We offer

• A fantastic opportunity to be part of a winning team in a fast-paced environment.
• You will be exposed to a wide and challenging range of business issues through regular engagement with key stakeholders across all management levels within Maersk.
• We will provide you with opportunities to broaden your knowledge and strengthen your technical and professional foundation.

Key responsibilities

• Ensures effective and efficient collections for Maersk Logistics and Services in Cameroon, such that the measurements show continuous improvement whilst aligning processes to the global standard
• Together with Country Finance, GSC OTC team and commercial colleagues, establish and maintain the country dunning strategy (frequency and prioritization of customer contact)

• Accountable for dunning and customer contact via phone, email or customer visits, ensuring all customers payments are made according to payment terms
• To partner with other functions / GSC to enable process initiatives that brings in more control to our processes and enable a healthy engagement & remain simple for customers
• Interact with customers reaching office for questions and disputes on invoices open in their statement
• Ensures tight follow up on aging outstanding to minimize impact of LOD on country’s GP and EBIT performances
• Responsible to drive Customer outcomes through positive customer experience in finance related processes.

We are looking for

• A minimum of 2 years of working experience in AR and collection within the logistic industry.
• Proven experience in customer facing processes, and a good understanding of commercial processes (contracting, bookings etc.)
• Good communication skills (towards both internal & external customers).
• Fluency in French and English is Required.
• Team Player and Driven to ensure things get done.
• Excellent time management and Analytical skills.
• Finance background and experience are an advantage, but not a firm requirement
• Experienced in working closely with offshore teams in service centers.

• Knowledge of Credit and Collections processes
• SAP & Kewill Experience.
• Knowledge of the shipping industry.
• Understanding of basic finance and accounting concepts.
• Familiar with MS Office programs.

Our recruitment process:

Please apply before the 26th of October 2023 .

If your profile matches job requirements, our recruiter will get in touch to share more about the role and get to know you better.

If successful, you will discuss the role with the Line Manager and his team.

AR LnS Collector Specialist – Cameroon