JOB: Branch Manager – Banque Atlantique Cameroun

HEAD OF AGENCY – BANQUE ATLANTIQUE CAMEROUN

Banque Atlantique Cameroun is looking for 01 Branch Manager  for the needs of its services  .

Management: Department of Individual Customers and Network
Location: Ngaoundéré
Status: Executive
Contract: Indefinite term
Publication area: Internal / External

Main mission : Develop and make profitable the agency’s portfolio

 

 




 

OBJECTIVES AND MAIN ACTIVITIES

Objective 1: Supervise the granting of healthy credit

 

  • Analyze the environment of the client’s sector of activity and financial situation;
  • Carry out customer visits based on elements of the customer’s request;
  • Validate the credit conditions, account operation, and the assembly of the credit file
  • Validate overruns and overdrafts (DT).

 

 

Objective 2: Mobilize resources

  • Mobilize resources from resource-holding segments;
  • Validate the attractive conditions offered to customers to encourage them to save;
  • Coordinate the monitoring of collected resources.

Objective 3: Manage the Sector’s customer base

  • Plan and implement the actions necessary for the development of the business in agreement with the Director of Individual Customers and the Network;
  • Analyze needs by customer segment with a view to formulating tailored competition or service offers;
  • Check the conformity of customer opening files;
  • Take steps with companies to present the Bank’s products and services;
  • Ensure the profitability of the business.

 

 

 

Objective 4: Ensure the renewal of entry files and propose new competitions

 

  • Prepare reports of visits carried out, highlighting customer opinions on the bank’s products and services,
  • Validate the new conditions by motivating their commercial counterparts and their impact on customer profitability;
  • Validate customer file regularization memos.

Objective 5: Ensure follow-up activities

  • Validate periodic reports;
  • Report any deterioration of risk and propose corrective actions;
  • Monitor the implementation of validated corrective actions;
  • Validate memos for regularizing irregular flow rates;

Objective 6: Ensure recovery of debts

  • Supervise the recovery of credits granted;
  • Contact customers by any means in the event of customer failure;
  • Propose a moratorium to the customer if necessary; if the irregularity persists, put the said customer on notice;
  • Forward the files to Commitments in the event that all recovery attempts are unsuccessful;
  • Downgrade and transfer the client’s file to litigation if all attempts fail.

 

Objective 7: Ensure quality of service

 

  • Ensure the cleanliness of the premises;
  • Ensure that the service within the bank is delivered promptly, precisely and courteously;
  • Coordinate the processing of customer complaints in a timely manner.

REQUIRED QUALIFICATIONS AND EXPERIENCE

  • Bac + 4/5 minimum in Management, Finance, Banking, Currency or other similar discipline
  • Minimum experience of three (03) years in a similar position or five (05) years as an Account Manager in the banking sector
  • Bilingualism (French – English) would be an asset.

 

REQUIRED SKILLS

Knowledge

 

  • Good knowledge of financial analysis
  • Good knowledge of banking products

Expertise

  • Mastery of banking techniques
  • Mastery of commercial techniques
  • Good writing skills
  • Mastery of office applications (Microsoft PowerPoint – Excel – Word)

Know-how

  • Integrity/probity
  • Leadership / autonomy / innovation
  • Organization / method / rigor
  • Results orientation
  • Analysis/synthesis
  • Relational ease / listening skills

Submission of Applications

Send your curriculum vitae to rh.recrutement@banqueatlantique.net  , specifying “ Head of Ngaoundéré Agency ” in the subject line. 

Any application received through a channel other than that indicated will not be considered.

Three weeks after this date, if you have not been contacted, please consider that your application has not been accepted.

Deadline: October 20, 2023 .

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