JOB: Check-in Assistants (F/M)
CHECK-IN ASSISTANTS (F/M)
Assignment Title Description
Country of assignment
Cameroon
Expected start date
01/11/2022
Sustainable Development Goal
10. Reduced inequalities
National UN Volunteer Specialist Volunteer Category
DoA Disability Restricted
No
Host organization
UNHCR
Type
On site
Duration
12 months
(with possibility of extension)
Number of assignments
2
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Duty stations
Bertoua, Batouri
Details
Mission and Objectives
The Office of UNHCR was established on 14 December 1950 by the General Assembly of the United Nations. The agency’s mandate is to lead and coordinate international action to protect refugees and resolve refugee problems worldwide. Its primary objective is to safeguard the rights and well-being of refugees. It strives to ensure that everyone can exercise the right to seek asylum and find safe refuge in another State, with the option of returning home voluntarily, integrating locally or resettling in a third country.
( www.unhcr.org) .
context
The Office of the United Nations High Commissioner for Refugees (UNHCR) is present in Cameroon through 10 field offices located in Bertoua and Batouri (East region), Meiganga and Djohong (Adamawa region), Touboro (region du Nord), Buea (South-West region), Maroua and Kous-seri (Far North region), Bamenda (North-West region) and Douala (Littoral region) and the Representation based in Yaoundé. Populations of concern to UNHCR in urban settings are of different nationalities and profiles. About 320,816 (as of 07/31/2022) are in the regions of Adamaoua, North and East Cameroon. While there are more than 207,000 in the Eastern region, 85,000 of whom are covered by the Batouri office. The office covers 4 equipped sites 37% of the refugees and the rest, 63% off-site. They are of Central African origin and mostly Mbororo semi-nomadic pastoralists and a small percentage of Gbaya and other ethnic groups. They fled their country to escape the insecurity due to the abuses of armed gangs whose modus operandi consisted of kidnapping children for high ransoms, attacks against public transport vehicles or against users of the public highway, etc. These refugees come mainly from the North-West and North-East of the CAR, and live in sites in the Departments of Mbéré, Djerem and Vina in the Adamaoua Region. They were the subject of a status determination on a prima facie basis which led to the recognition of their status on the basis of the 1969 Convention or the UNHCR Mandate.
It is in this context that it is recommended that 1 national UNV be recruited at the Bertoua office, who will assist in the monitoring of field activities for social support and community-based protection.
• Respond to questions from asylum seekers and refugees regarding UNHCR registration procedures and their rights.
• Sensitize refugees on the activities to be carried out and maintain contacts with community mobilizers
• Respond to various requests from colleagues on registration and statistics
issues • Maintain physical files and accurate and up-to-date data concerning all cases of individual registration.
• Identify people with specific needs and ensure that they are referred in a timely manner to protection follow-up, if necessary.
• Collaborate with protection staff and/or partners in the provision of assistance and programming, including the provision of identity documents and “whose rights”.
• Act as interpreter and translator if necessary.
• Refer cases to other units in the office and to implementing partners, if necessary.
• Perform other related duties as required.
In addition to the above, UN Volunteers are expected to:
• Strengthen their knowledge and understanding of the concept of volunteerism by reading materials made available by the UNV programme, external publications and taking an active part in UNV activities, for example getting involved in commemorative activities for International Volunteer Day (JIV), December 5.
• Become familiar with and develop any form of traditional and/or local volunteering at the level of the host country.
• Reflect the type and nature of the voluntary actions they undertake, including their participation in substantive reflections.
• Contribute to writing articles on field experiences to be submitted for UNV publication/website, newsletter and press releases, etc.;
• Contribute to the Welcome Program for UN Volunteers newly arrived in the country of assignment;
• Promote or advise local groups in the use of online volunteers or encourage individuals and organizations to use online volunteer services when technically possible.
Expected results :
The volunteer assisting with registration is expected to:
• Gathering information on new arrivals and registration needs in its area
; • Ensuring that all persons under the jurisdiction of UNHCR have been registered and documented within the time allowed;
• Capacity development through coaching, monitoring and continuous training, working (including supervision) with national staff or counterpart counterparts (governmental or non-governmental, including implementing partners) (IP)
• The Age, Gender and Diversity (AGD) perspective is consistently applied, integrated and documented in all activities throughout the assignment;
• A report on results related to volunteerism for peace and development during the assignment, such as the number of volunteers engaged, participation in activities and contribution to capacity development.
Age
27 – 80
Nationality
The candidate must be a national or legal resident of the country of assignment.
Requirements
Experience required
3 years of experience in Registration, refugee protection, data collection,
Skills in international protection.
Good computer skills.
Area(s) of expertise
Security and protection, Social work, Legal affairs
Driving license
–
Languages
French, Level: Fluent, Desirable
English, Level: Fluent, Desirable
Level of education required
Bachelor degree or equivalent in Law, social sciences, IT, data collection, statistics.
Skills and values
Flexible
Integrity
Responsibility
Communication
Teamwork
Apply ONLY online via the web link whose address is: https://app.unv.org/opportunities/1705372642357504
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