Job Description RECEPTIONIST

Job Description

• Welcomes, informs and directs people to the reception area (station, company, etc.) or to the structure’s telephone switchboard and issues passes, badges, tickets, invitations,
• Can carry out mail management (collection, distribution, etc.), simple administrative tasks (filing, computer entry, entry of pre-established letters, etc.).
• Can coordinate a team.

Access to employment

• This profession is accessible with a Bac level diploma (Professional baccalaureate, etc.) in the service sector, business assistance, reception.
• It is also accessible with professional experience in the sector without a particular diploma.
• The practice of one or more foreign language(s) may be required.
• Office experience may be required.
• Proven work experience of at least 5 years

Main missions

• Greet people entering the building
• Respond to public inquiries
• Manage phone calls and forward them to recipients
• Accompany customers to where they need to go
• Manage incoming and outgoing mail
• Organize and archive documents
• Manage reservations
• Schedule appointments and meetings
• Perform additional administrative duties

Required Skills

• Knowledge of customer care principles
• Communication skills (by phone, email or in person)
• Ability to use major IT devices and management software
• Basic administrative/accounting knowledge
• Ability to relate to the public, kindness and availability
• Ability to manage several different activities at the same time (multitasking)
• Attention to detail
• Problem resolution

How to apply

Send CV, and diplomas to the following address: humaneressouces.cv@gmail.com ( before 05/31/2023 ) and mention the job title in the subject.

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