JOB: Head Receptionist (F/M) – Bana Valley
LA VALLEE DE BANA is recruiting a CHIEF RECEPTIONIST for its services.
MISSIONS
Main mission: responsible for the hotel’s Reception-Reception department
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He/She ensures that the guests’ stay goes smoothly
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He/She handles requests for various services
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He/She collects payments when customers leave
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The reception manager manages a team of receptionists, of whom he/she defines the schedule and coordinates the work, with a constant concern to best serve the customer.
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He/She is also responsible for scheduling reservations and monitors reservations from website channels, online reservation platform, social networks, by direct calls
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He/she ensures the daily updating of reservation schedules (Booking/website)
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He/She manages relations with travel agencies and reservation centers
PROFILE
REQUIRED SKILLS:
He/She must:
He/She must:
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Have at least a baccalaureate +3 or BTS in Hospitality and Catering/Tourism
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Have professional experience of at least 02 years in a similar position
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Have good knowledge of IT tools
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Have a good command of the English language.
Qualities :
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Excellent sense of welcome and service
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Excellent salesman
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Good manager
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Organized and reliable
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Very good presentation
Apply instead with the job title in the subject line
- Address: info@lvb.cm
- Send: Cover letter, CV and Photocopy of CNI
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