JOB: Head Receptionist Needed

• He/She ensures that the guests’ stay goes smoothly

• He/She handles requests for various services
• He/She collects payments when customers leave
• The reception manager manages a team of receptionists, of whom he/she defines the schedule and coordinates the work, with a constant concern to best serve the customer.
• He/She is also responsible for scheduling reservations and monitors reservations from website channels, online reservation platform, social networks, by direct calls
• He/she ensures the daily updating of reservation schedules (Booking/website)
• He/She manages relations with travel agencies and reservation centers

• Have at least a baccalaureate +3 or BTS in Hospitality and Catering/Tourism
• Have professional experience of at least 02 years in a similar position
• Have good knowledge of IT tools
• Have a good command of the English language.

Qualities :

• Excellent sense of welcome and service
• Excellent salesman
• Good manager
• Organized and reliable
• Very good presentation