JOB OFFER – NSIA LIFE INSURANCE Cameroon: HEAD OF EQUIPMENT CLAIMS CELL

Candidate profile
• Be a Man or a Woman;
• Hold a BAC+3/4 level in Insurance I Law I or any other equivalent diploma;
• Knowledge of Insurance Techniques:
• Knowledge of the market and insurance products:
• Have at least 05 years as a material claims manager in an insurance company;
• Creative / analytical/relational spirit, Customer Orientation / Organization / Rigor
• Mastery of IT tools in World and Excel;

• Good physical health, good presentation and ability to work under stress.
Missions of the position:
• Ensure the application of procedures relating to the management of material disasters, the processing of current accounts and various CIMA reports;
• Supervise the work of the staff placed under his responsibility in order to ensure the processing and investigation of claims from policyholders benefiting from direct guarantees with regularly paid and collected premiums;
• Coordinate and plan all activities of the material disaster unit in order to better inform the head of the disaster department and the General Management of the management and monitoring of material disasters;
• Establish a monthly report for monitoring and processing material losses by branch;
• Establish a quarterly report on the inventory of material losses;
• Approve and evaluate service providers (technical experts; approved garages; investigators, etc.) in order to ensure the quality of the services offered and the satisfaction of our policyholders; •
Ensure amicable settlement of material losses within the legal deadlines in order to avoid litigation and abusive convictions of the CNA;

• Work in close collaboration with the person responsible for appeals issued within the framework of inter-company meetings for the amicable settlement and collection of the respective appeals;
• Participate in the studies and actions required by the QMS in order to allow the company to maintain its ISO certification.
Assets for the position
• Have a taste for challenge, a keen sense of easy contact, be jovial, courteous, persevering, available, patient, punctual and know how to listen, have personality, great ability to resist stress, behavior inspiring respect and confidence. Pragmatic, rigorous and organized

How to apply?
Candidates must send a cover letter, accompanied by a CV, to the address recruitmentcm@groupensia.com with the subject: Head of Equipment Claims Unit.
Deadline for receipt of applications: Friday, September 22, 2023 at 5:00 p.m.