Job offer at US Embassy in Yaounde: Administrative Clerk (Work Order)

About
Announcement Number:
Yaounde-2023-034
Hiring Agency:
Embassy Yaounde

Position Title:
Administrative Clerk (Work Order) – All Interested Candidates / All Sources
Open Period:
08/10/2023 – 08/24/2023
Format MM/DD/YYYY
Vacancy Time Zone:
GMT+1
Series/Grade:
LE – 0105 6
Salary:
XAF FCFA8,375,258 /Per Year
Work Schedule:
Full-time –
Promotion Potential:
LE-6

Duty Location(s):
1 Vacancy in

Yaounde, CM
Telework Eligible:
No
For More Info:
HR Section
000-000-0000
ydeapplicants@state.gov
Overview
Hiring Path:
• Open to the public
Who May Apply/Clarification From the Agency:
All Interested Applicants / All Sources.
For USEFM – FS is FP-08. Actual FS salary determined by Washington DC
Security Clearance Required:
Public Trust – Background Investigation
Appointment Type

Permanent
Appointment Type Details:
Indefinite subject to successful completion of probationary period
Marketing Statement:
We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

Summary:
The work schedule for this position is: Full Time (40 hours per week).

Start date: Candidate must be able to begin working within a reasonable period of time of receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position:
No
Relocation Expenses Reimbursed:
No
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Duties
Incumbent is responsible for processing work orders from start to finish along with various other clerical and administrative duties. This involves routing work orders to GSO or FM as appropriate and then following through with the completion and close out of each work order in a timely fashion. By using interpersonal skills this person is to interact with customers as to make them understand the details surrounding their work order(s), expected dates of completion, and articulate realistic expectations in a positive manner. This position backs up the Administrative Assistant position.

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Qualifications and Assessment
Requirements:
EXPERIENCE: A minimum of two (2) years of clerical, administrative, and customer service experience in an international organization or large local institution is required.

JOB KNOWLEDGE: Basic knowledge in building and grounds maintenance with some knowledge of construction. Standard knowledge of internal policies and procedures is also required. Must have basic knowledge about construction and repairs to determine which technician to send and how to log materials, labor hours, travel time, waiting hours and date performed. Must be computer literate: MS Word, MS Excel, MS Outlook, PowerPoint, Internet, and basic data management software. Knowledge of filing and record-keeping principles. Knowledge of basic protocol procedures. Good knowledge of time management strategies to effectively manage job tasks and responsibilities. These may be tested.

Education Requirements:
Completion of High School (GCE ‘A’ Level or BAC) is required.

Ratings:
LANGUAGE: Good working knowledge (Reading/Writing/Speaking) of English and French is required. This may be tested.

SKILLS AND ABILITIES: Excellent communication skills with emphasis on customer service. Demonstrate leadership ability to help supervisors motivate FM staff to complete work orders and look for most efficient way to route technicians and equipment for maximum efficiency. Written communication skills in memos and email essential. Negotiation and persuasion skills and ability to stick with multiple tasks through completion and close out. Typing ability of 40 wpm is required. Must be skilled in the use of copiers, faxes, PCs, printers, scanners, and office telephones. These may be tested.

EQUAL EMPLOYMENT OPPORTUNITY (EEO): The US Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation .

“Recruiting for diversity, hiring based on merit”

Qualifications:
All applicants under consideration will be required to pass medical and security certifications.

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Benefits and Other Info
Benefits:
Agency Benefits:
Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the US Mission in Yaounde, Cameroon may receive a compensation package that may include health, separation, and other benefits.

For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:
For the current COVID-19 Requirements please visit the following link.

HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended to hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

HIRING PREFERENCE ORDER:
1. AEFM / USEFM who is a preference-eligible US Veteran*
2. AEFM / USEFM
3. FS on LWOP and CS with reemployment rights **

*IMPORTANT: Applicants who claim status as a preference-eligible US Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.

** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

For more information (ie, what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.

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How to Apply:
All candidates must be able to obtain and hold a Medical and Security clearances from the US Embassy.

To apply for this position click the “Submit Application” button. For more information on how to apply visit the Mission internet site.

Required Documents:
Please provide the required documentation listed below with your application:

GCE A’ Level/BAC or Equivalent

Residency and/or Work Permit (if applicable)

DD-214 – Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)

SF-50 (if applicable)

Other Documents

Other Documents 2

Next Steps:
Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.

For further information – the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.

Thank you for your application and your interest in working at the US Mission in Yaounde, Cameroon.

All applications must be submitted ONLINE at: 

https://erajobs.state.gov/dos-era/cmr/vacancysearch/searchVacancies.hms