About

Announcement Number: Yaounde-2023-016
Hiring Agency: Embassy Yaounde

Position Title: Consular Assistant – All Interested Applicants / All Sources
Open Period: 03/22/2023 – 04/05/2023 Format MM/DD/YYYY
Vacancy Time Zone: GMT+1
Series/Grade: LE – 1405 7
Salary: XAF FCFA9,501,199
Work Schedule: Full-time –
Promotion Potential: LE-7

Duty Location(s): 1 in Yaounde, CM
Telework Eligible: No
For More Info: HR Section
000-000-0000
ydeapplicants@state.gov

Overview

Hiring Path :
• Open to the public
Who May Apply/Clarification From the Agency:
For USEFM – FP is 07. Actual FP salary determined by Washington DC

• All Interested Applicants / All Sources

Security Clearance Required:
Public Trust – Background Investigation
Appointment Type
Permanent
Appointment Type Details:
• Indefinite subject to successful completion of probationary period
Marketing Statement:

We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.
Summary:

The work schedule for this position is:

Full Time (40 hours per week)

Start date: Candidate must be able to begin working within a reasonable period of time upon receipt of agency authorization and/or clearances/certifications or their candidacy may end .
Supervisory Position:
No
Relocation Expenses Reimbursed:
No

Duties

This position combines responsibilities in the American Citizen Services (ACS), Immigrant Visas (IV), and Non-immigrant Visas (NIV) Units along with correspondence, cashiering and administrative duties. The incumbent assists with the full range of consular services in all units of the Consular Section as needed.

Qualifications and Evaluations

Requirements:

EXPERIENCE: Two (2) years of experience in office administrative work involving contact with the public is required.

JOB KNOWLEDGE: Basic computer skills and familiarity with office procedures. Thorough and complete knowledge of US laws, regulations, and policies regarding the administration of consular visa, citizenship, and special citizen services.
Education Requirements:

Completion of High school is required.
Assessments:

LANGUAGE: Good Working Knowledge (speaking/reading/writing) in English and French is required. This may be tested.

SKILLS AND ABILITIES:

Must be able to deal with the public under pressure and to work carefully and efficiently while meeting established deadlines with minimal supervision.

Must have excellent interpersonal skills and be able to maintain confidentiality.

Must communicate effectively in person, on the telephone, and in writing providing accurate information complex visa and US citizen services while exercising tact and diplomacy.

Ability to keep accurate case records and organize documents efficiently.

Requires basic mechanical skills to operate specialized office machines related to issuance of visas and passports.

Possess keyboarding and data entry skills and be able to learn and use new data-based computer programs.

This may be tested.

EQUAL EMPLOYMENT OPPORTUNITY (EEO): The US Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation .

Qualified female applicants are encouraged to apply.
Qualifications:

All applicants under consideration will be required to pass US Embassy issued medical and security certifications.

Benefits and Other Info

Benefits:
Agency Benefits:

Locally Employed Staff, including Members of Households (MOHs), and Third-Country Nationals (TCNs), working at the US Mission in Yaounde, Cameroon may receive a compensation package that may include health, separation, and other benefits.

For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.
Other Information:

For the current COVID-19 Requirements please visit the following link.

HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended to hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

HIRING PREFERENCE ORDER:
1. AEFM / USEFM who is a preference-eligible US Veteran*
2. AEFM / USEFM
3. FS on LWOP and CS with reemployment rights **

*IMPORTANT: Applicants who claim status as a preference-eligible US Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.

** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

For more information (ie, what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.

How to Apply:

All candidates must be able to obtain and hold a US Embassy issued Security clearance.

To apply for this position click the “Submit Application” button. For more information on how to apply visit the Mission internet site.
Required Documents:

To qualify based on education, you MUST submit the requested degree and / or transcripts as verification of educational requirement by the closing date of this announcement. Failure to provide requested information, or the information is insufficient to verify eligibility, may result in disqualification for this position.

    All Applicants:
• Residency and/or Work Permit (if applicable)
• Bachelor’s Degree or equivalence in the required field
• Attestation of work or proof of experience

Eligible Family Member Applicants:
• Copy of Sponsor’s Orders/Assignment Notification (or equivalent)
• Passport copy
• DD-214 – Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
• SF-50 (if applicable)
Next Steps:

ONLY Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.

For further information – the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.

Thank you for your application and your interest in working at the US Mission in Yaounde, Cameroon.

All applications must be submitted ONLINE at: https://erajobs.state.gov/dos-era/vacancy/viewVacancyDetail.hms?_ref=ntd4qs93pt0& returnToSearch=true&jnum=46110&orgId=73