VACANCY ANNOUNCEMENT – UBA Cameroun SA – United Bank for Africa
Internal /External (only SBO-MGR can apply)
Job title: Head Personal Banking
Department: Retail Banking
Reporting Line: Head Retail Banking
Location: UBA Cameroon
Grade: SBO-MGR (09A- 11A)
ROLES & RESPONSIBILITIES:
1. Strategic Leadership
– Provides support to the branch Personal Banking Relationship Managers and Officers in driving sales, volume, profitability and marketing campaigns as marketing strategies.
– Monitors specific sales & marketing campaigns to leverage market opportunities that generate new sales/volumes and increase market share.
– Regularly reviews market & consumer trends to uncover new product opportunities across the subsidiary and also disseminated identified insights in a timely manner for execution
– Accountable for all product performance metrics as stated within the product and segment policies for the subsidiary where applicable. Develop and execute the Consumer Loan Strategy for the Country to achieve board-defined P&L and market share targets for the Consumer Loan business in Country subsidiary
2- Product Management
– Has a wholistic view on product & market research to determine product sales and market penetration potentials across the country; develops and proposes best course of action for management consideration to improve performance.
– Coordinates the development and deployment of value propositions, product offerings, target segment strategy, and business plan for customer acquisition, engagement and retention across the subsidiary.
– Drives the overall definition of product requirements such as (segment needs, channel preferences, high-level product characteristics) to product managers and all stakeholders in the subsidiary.
– Identify key customer needs, usage, attitudes and insights from the competitive landscape as bases for developing, innovating and refining products, pricing/margin management and messaging
3. Personal Banking Workforce
– Build a high-performance Personal Banking organization in the country with the right performance culture, high sense of individual accountability and ownership for Personal Banking segment performance in the Country.
– Establish a highly knowledgeable and future-ready Personal Banking sales workforce equipped with effective sales competencies, productivity management capabilities and market-effective sales tools across the country – Build and manage
the DSA model for Personal Banking Sales across the branches in Country that ensures adequate resourcing, optimal sales achievements and institutionalization of DSE Personal Banking sales approaches
KPIs
– Achieve the approved Personal Banking PBT target for the Bank
– Achieve the approved Personal Banking account volumes for the Country
– Achieve the Personal Banking deposit target for the Bank
Qualification required
– Minimum of Bachelor’s degree (MBA, MSC, MA, ML and/or Professional Qualifications compulsory)
Experience required
– Minimum relevant banking experience : 9 years. Minimum non–banking but related experience; 11 years
Key Competencies
Knowledge
– Market Knowledge
– Sales and marketing knowledge
– Product Knowledge
Skills/Competencies/Aptitudes
– Professional disposition,
– Strategy formulation & Business Awareness, Creativity & Innovation,
– Ability to Inspire & Manage Change, Analytical Thinking, Decision Making,
– Problem Solving,
– Diversity Management
– Communication skills
– Extensive Working Knowledge of Microsoft word, Excel and power point an Intranet Mailing facility
Application submission
Candidates should send their resume and motivation letter to hcmrecruitcameroon@ubagroup.com, with the heading “HEAD PERSONAL BANKING ” no later than July 7, 2023 at 5.00 PM.
Only shortlisted candidates will be contacted to proceed to the interview stage.
If you do not receive any response 01 month after this publication, kindly consider your application as non-accepted for this time.
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