Job Opportunity : Public Engagement Assistant

About
Announcement Number: Yaounde-2023-001

Hiring Agency: Embassy Yaounde
Position Title: Public Engagement Assistant (English Language Coordinator) – All Interested Applicants / All Sources

Open Period: 01/09/2023 – 01/23/2023 Format MM/DD/YYYY
Vacancy Time Zone: GMT+1
Series/Grade: LE – 6510 8

Salary: XAF FCFA12,532,966
Work Schedule: Full-time –
Promotion Potential: LE-8
Duty Location(s): 1 in Yaounde, CM
Telework Eligible: No
For More Info:  HR Section  000-000-0000
ydeapplicants@state.gov
Overview
Hiring Path:
• Open to the public
Who May Apply/Clarification From the Agency:
For USEFM – FP is 06.  Actual FP salary determined by Washington D.C.

•    All Interested Applicants / All Sources

Security Clearance Required:
Public Trust – Background Investigation
Appointment Type
Permanent
Appointment Type Details:
•    Indefinite subject to successful completion of probationary period
Marketing Statement:
We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

Summary:
The work schedule for this position is Full Time (40 hours per week).

Start date: Candidate must be able to begin working within a reasonable period of time upon receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position:
No
Relocation Expenses Reimbursed:
No

Duties
The English Language Coordinator coordinates Mission Public Diplomacy (PD) English language outreach to Emerging Voices (EV) audiences, reaching youth, minorities, and those who influence them through English teaching and learning programs.  Conceives, develops, and implements both in-person and virtual English language teaching and learning projects and activities and organizes teacher training and professional development opportunities for English teachers.  Works under the direct supervision of the EV Specialist or Public Affairs Officer (PAO) designee and receives work guidance from the Regional English Language Officer (RELO), who may be located in another country.  The position has no supervisory responsibilities.

Qualifications and Evaluations
Requirements:
EXPERIENCE: Three (3) years of experience in English language teaching and/or teacher training OR three (3) years of experience in project management for English language education, linguistics, or American Studies is required.

JOB KNOWLEDGE: A thorough understanding of the attitudes and preferences of the EV audience sector in Cameroon, including the regional, ethnic, social, cultural, linguistic, and other factors and institutions that shape those attitudes, is required.  Detailed knowledge of Cameroonian secondary and tertiary academic institutions, standards of instruction, and English language curricula is required.

Knowledge of typical customer service standards and marketing tools designed to engage specific audience segments, particularly the EV sector, in Cameroon is required.  Knowledge of the latest trends in audience engagement in related public service institutions, such as think tanks, museums, academic institutions, and professional training institutes, as relevant for the EV sector, is required.  Must have an understanding of communication trends in the region and internationally as they affect the Cameroonian information landscape and must be familiar with digital practices and procedures used by, or influential with, Cameroon’s EV sector.

Education Requirements:
A university degree in English, Teaching English as a Foreign Language, Education, Applied Linguistics, American Studies, or local equivalent is required.

Evaluations:
LANGUAGE: Fluency in English and French (speaking/reading/writing) are required. This may be tested.

SKILLS AND ABILITIES:

Analytic Skills:  Must have strong analytic skills and the ability to conceptualize how best to use PD tools to move Cameroonian attitudes in positive ways.  Must be able to advise senior leaders of opportunities to promote Mission objectives through English teaching and learning; identify, analyze, predict, and continually assess EV audience attitudes; and evaluate the impact of projects and modify approaches for the best outcomes.  Must be able to perceive the emergence of new influencers and adjust operations and programs accordingly.

Communication and Interpersonal Skills:  Must have excellent customer relations, interpersonal, and cross-cultural communication skills and be able to identify and engage key figures critical to shaping local public opinion.  Must have excellent written and oral communication skills, including for public speaking, interviewing for evaluation purposes, writing reports, and contributing material for publication in both English and French.  Must be able to tailor communications to fit formal and informal situations and different ethnic, religious, and linguistic cultures.  Must be able to brief on a variety of issues and interpret between English and French for public programs.

Management Skills:  Strong project management skills are required, including the ability to develop and oversee project budgets and to organize, run, and present professional and educational projects, such as workshops, seminars, digital and in-person conferences, panel discussions, lectures, and camps.  Must be able to negotiate agreements with partner institutions and manage their fulfillment.

Technical Skills:  Good keyboarding and data entry skills and excellent familiarity with electronic discovery tools, in particular the Internet, and standard information retrieval practices and procedures are required.  Thorough knowledge of various computer software programs, specifically Microsoft Word, Excel, graphic design and photo editing software, and PD-specific software, databases, and reporting tools, is required.  Must be able to use social media and mobile platforms, photo and video sharing sites, podcast creation tools, and basic photo and video tools.  Must have good numerical skills to be able to develop and manage project and grant budgets; must be able to develop descriptive statistical analyses of target audience segments and the impact of English language activities and initiatives.

Availability:  Must be available to travel throughout Cameroon.

This may be tested.

EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Qualified female applicants are encouraged to apply.

Qualifications:
All applicants under consideration will be required to pass U.S. Embassy issued medical and security certifications.

Benefits and Other Info
Benefits:
Agency Benefits:
Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Yaounde, Cameroon may receive a compensation package that may include health, separation, and other benefits.

For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:
For the current COVID-19 Requirements please visit the following link.

HIRING PREFERENCE SELECTION PROCESS:  Applicants in the following hiring preference categories are extended a hiring preference in the order listed below.  Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

HIRING PREFERENCE ORDER:
1. AEFM / USEFM who is a preference-eligible U.S. Veteran*
2. AEFM / USEFM
3. FS on LWOP and CS with reemployment rights **

* IMPORTANT:  Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification.  A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given.

** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.

How to Apply

All candidates must be able to obtain and hold a U.S. Embassy issued Security clearance.

To apply for this position click the “Submit Application” button.  For more information on how to apply visit the Mission internet site.

Required Documents:
To qualify based on education, you MUST submit the requested degree and / or transcripts as verification of educational requirement by the closing date of this announcement. Failure to provide requested information, or the information is insufficient to verify eligibility, may result in disqualification for this position.

All Applicants:

Residency and/or Work Permit (if applicable)

University Diploma or equivalence

ID Card OR Passport copy (as applicable)

Attestation of work or proof of experience

Eligible Family Member Applicants:

Copy of Sponsor’s Orders/Assignment Notification (or equivalent)

Passport copy

DD-214 – Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)

SF-50 (if applicable)

Next Steps:
ONLY Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.

For further information – the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.

Thank you for your application and your interest in working at the U.S. Mission in Yaounde, Cameroon.

All applications must be submitted ONLINE at : https://erajobs.state.gov/dos-era/vacancy/viewVacancyDetail.hms?_ref=mmruczr3pt0&returnToSearch=true&jnum=42751&orgId=73

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