Job Opportunity: Quality Assurance and Improvement Specialist
Quality Assurance and Improvement Specialist
CONTRACT PERIOD: 1 year, beginning from October 1st 2022
PLACE: Yaounde CONTRACT TYPE: CDD TRIAL PERIOD: 3 Months Renewable after evaluation. 1. General Purpose Responsible for ensuring a product or service meets the established standards of quality including reliability, usability and performance required for distribution and the market. 2. Main Job Tasks, Duties and Responsibilities • draft quality assurance policies and procedures; • interpret and implement quality assurance standards and procedures; • evaluate adequacy of quality assurance standards;
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• review the implementation and efficiency of quality and inspection systems;
• plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality;
• document internal audits and other quality assurance activities;
• investigate customer complaints and non-conformity issues;
• collect and compile statistical quality data;
• analyze data to identify areas for improvement in the quality system;
• develop, recommend and monitor corrective and preventive actions;
• prepare reports to communicate outcomes of quality activities;
• identify training needs and organize training interventions to meet quality standards;
• coordinate and support on-site audits conducted by external providers;
• evaluate audit findings and implement appropriate corrective actions;
• monitor risk management activities;
• responsible for document management systems;
• ensures ongoing compliance with quality and industry regulatory requirements; 3. Education and Experience • Bachelor’s degree preferred; • certifications an advantage including Quality Auditor, Quality Engineer, Quality Improvement Associate, Six Sigma; • quality inspection, auditing and testing experience;
• experience with implementation of corrective action programs;
• product or industry-specific experience;
• strong computer skills including Microsoft Office, QA applications and databases;
• knowledge of QA tools, concepts and methodologies;
• solid experience in effective use of data analysis tools and statistical analysis;
• knowledge of relevant regulatory requirements;
4. Key Competencies
• attention to detail;
• communication skills – verbal and written;
• data collection, management and analysis;
• problem analysis and problem solving;
• planning and organizing;
• sound perception;
• decision-making skills;
• customer service orientation;
• effective interaction with stakeholders;
• team work;
Adapt this sample QA job description for your own use.
What are the top 4 skills and competencies for a quality assurance specialist?
These are the top 4 skills identified for strong job performance as a QA officer.
Data analysis – able to collect and analyze data to identify trends and detect problems and key issues Judgment and problem-solving – able to define decision criteria and determine the most appropriate course of action
Planning and organizational skills – able to establish objectives and schedule tasks and resources efficiently
Communication skills – strong written communication skills to provide concise and clear documentation
PREPARATION OF THE APPLICATION FILE
A CV, a cover letter including contacts of at least 03 references, a copy of the certificates/diplomas will be submitted by the 20 September 2022 in our offices located behind the Centre’s Regional Tax Center in front of the Omnisport Stadium or send by email to chp@carehealthprogram.org.
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