Senior Manager – Business and Strategy.Enterprise Management
Douala, Littoral, Cameroon
Job Identification
2592
Job Category
MTN Level 3H
Locations
360 Rue Drouot, Buea, Wouri, 1, CM
Posting Date
04/04/2023, 11:37 AM
Apply Before
04/ 14/2023, 12:59 AM
Degree Level
Bachelor’s Degree
Job Schedule
Full time
Job Description
Key Performance Areas
Staff Leadership and Management
Source, induct and manage talent in accordance with legislative guidelines
Continually develop a culture of strong collaboration and effective team working
Ensure open communication channels with staff and implement change management interventions where necessary
Provide definition of roles, responsibilities, individual goals and performance objectives for the team
Set KPIs and provide regular performance feedback through a well-defined and implemented performance review program
Develop and implement a training plan to build and develop skills within the team
Performance – manage resources in accordance with HR policy and legislation where necessary
Actively participate in leadership team and develop skills of own team
Promote and develop strong relationships with other working groups and ensure adherence to Group governance
Governance
Adhoc , Operational and Tactical Meeting
Set up / participate in steering committees and operational meetings
Participate and provide input into tactical meetings
Report at process and functional level
Provide inputs & drive OpCo wide transformation initiatives, elicit inputs from relevant parties
Drive preparation of proposal on change initiatives SLA, policies, and procedures
Escalations
Manage and resolve escalations that have impact on critical path of service delivery
Escalate issues that will result in significant time, scope, employee/customer or cost impact if not resolved
Manage and provide solutions to issues that require formal resolution
Opco Operational
Review and identify key risks, issues and dependencies and set mitigation actions
Manage budgets
Sign-off / make decisions regarding operational changes as authorized
Opco Tactical
Provide input on all projects initiated
Review key risks, issues and dependencies and set mitigation actions
Manage budgets
Performance
Review performance against agreed KPIs
Review and monitor plans for continuous improvement
Reporting
Provide input and status reports as required relating to progress made in accordance with the measurement metrics set by the organization
Develop and produce daily, weekly, monthly, quarterly, and annual reports as and when required
Report on an ad hoc basis on specific management requirements as and when necessary
Track daily performance and achievements against targets and KPIs. Report to top management and team to improve strategy implementation
Budgets
Manage allocated budget in line with business objectives
Make sure to operate within budget and that operations are cost-effective, in line with at least cost operating strategy
Develop business case and motivate for additional budget and resources when required
Responsibilities
Operational Delivery / Key Job Responsibilities
Ensure alignment between the Company and Group-wide strategy.
Internally collaborate with cross functional input, for the formulation of the Company strategy.
Coordinate business planning activities in conjunction with Finance and Heads of Department.
Champion the implementation of Group or other transformation initiatives for improved operational efficiency.
Oversee all CEO strategic and business reporting to the Board, Group and Regional offices.
Analyze, gather, and summarize a variety of business and market information/trends for inputs into CEO and functional priorities.
Ensure appropriate and timely communication between the CEO and internal and external stakeholders on relevant strategic projects and transformation initiatives.
Identify, establish, and incubate new and innovative business streams for market and value expansion, and detect potential threats to the execution of the current business plan
Establish a continuous improvement mechanism to enhance strategy formulation, cascade, and execution processes within the Company
Champion the Company strategy and its execution throughout the fiscal year and regularly report to the CEO and Exco and advise on any changes that need to be implemented.
Champion the alignment among Project Management offices and Business functions for smooth co-ordination of OpCo Priorities.
As per requirements
Managerial / Supervisory Responsibilities
Coach and mentor direct reports to ensure staff motivation is high
Ensure skill transfer for staff development, motivation and business continuity
Guide and direct suppliers and third parties in achieving Opco objectives
Identify staff training and development needs and implement necessary actions
Get strongly involved in the development and execution of all training programs, to meet the needs of the customer and the organization
Recruit, develop and retain human resources to maximize potential
Manage team (including recruitment, on -boarding, attrition)
Set goals and objectives for direct reports, monitor progress and maintain motivation
Provide an advisory function on governance and best practices in client experience
Qualifications
Job Specifications/ Minimum & Preferred Requirements
Education / Business Degree
Minimum 3 -year Academic Degree, MBA / Master is advantageous
Fluent in French and English
Work Experience
Minimum 8 years work experience
Manager track record of 5 years or more; with at least 7 years with executive level interactions
Proven track record of strategy formulation and execution.
Proven track record in managing stakeholders across functions
Training
Project management
Business Risk management
Financial & Budget Management
Data Analytics
Leadership programs
Stakeholder Management
Industry / Certifications
Project Management Certification advantageous
Any other specifications
MS Projects
Competencies
Knowledge
Good understanding of MTN Business environment and priorities
Telecommunications industry
Knowledge of African Markets
Regulatory & Legal environment
MTNC policies and processes
MTNC Business planning
Product development and performance management
Excellent command in MS Excel and MS Project
Skills
Strategic thinking
Establishing priorities
Financial & Business Acumen
Analytical thinking
Stakeholder Management
Conflict management
Change Management
Data interpretation
Decision making
Negotiations
Innovation
Presentation
Behavioral Qualities
Strategy Implementer
Strategic Thinker
Decisive Problem Solver
Best Practice Value Creator
Culture and Change Champion
Guiding People Manager
Relationship Builder
Results Achiever
Leadership and persuasive
Required Skills
Skills
Establishing priorities
Strategic thinking
• Analytical thinking
• Change Management
• Conflict management
• Data interpretation
• Decision making
• Financial & Business Acumen
• Innovation
• Negotiations
• Presentation
• Stakeholder Management
All applications must be submitted ONLINE at:
WELL READ AND FOLLOW THE INSTRUCTIONS GIVEN ABOVE TO APPLY, AND NEVER SEND MONEY DURING A RECRUITMENT.
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