Job Opportunity : Visa Assistant (Non-Immigrant

Job offer at  U.S. Embassy in Yaounde : Visa Assistant (Non-Immigrant

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Announcement Number:
Yaounde-2023-045
Hiring Agency:
Embassy Yaounde
Position Title:
Visa Assistant (Non-Immigrant) – All Interested Applicants / All Sources
Open Period:
10/02/2023 – 10/16/2023
Format MM/DD/YYYY
Vacancy Time Zone:
GMT+1
Series/Grade:
LE – 1415 7

Salary:
XAF FCFA9,501,199 /Per Year
Work Schedule:
Full-time – 40 hours per week.
Promotion Potential:
LE-7
Duty Location(s):
1 Vacancy in

Yaounde, CM
Telework Eligible:
No
For More Info:
HR Section
000-000-0000
ydeapplicants@state.gov
Overview
Hiring Path:
• Open to the public
Who May Apply/Clarification From the Agency:
For USEFM – FP is 07.  Actual FP salary determined by Washington D.C.

•    All Interested Applicants / All Sources

Security Clearance Required:
Public Trust – Background Investigation
Appointment Type
Permanent
Appointment Type Details:
Indefinite subject to successful completion of probationary period
Marketing Statement:
We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

Summary:
The work schedule for this position is:

Full Time (40 hours per week)

Start date: Candidate must be able to begin working within a reasonable period of time of receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position:
No
Relocation Expenses Reimbursed:
No

Duties
The Non-Immigrant Visa (NIV) Assistant performs a wide range of consular duties associated with delivering non-immigrant visa (NIV) services, in accordance with the NIV unit’s standard operating procedures and established visa processing guidelines. Incumbent performs data-entry, document review, correspondence, passport manifesting, visa printing, and other general office work.  Customer service focus is essential in a visa unit that addresses applicants in person daily.  The position requires a high-level of attention to detail to spot trends or potential issues and escalate those as necessary.  The job holder is fully cross trained to function in any role as required by visa demand and scheduling.

Qualifications and Evaluations
Requirements:
EXPERIENCE: At least two (2) years of experience involving the application of regulations and law, extensive public contact, customer service, or problem-solving experience is required.

JOB KNOWLEDGE: Good understanding of local governmental organizations, immigration law and practices, and cultural and social practices.

Education Requirements:
Two (2) years of college or university studies is required is required.

Evaluations:
LANGUAGE: Good working knowledge (Reading/Writing/Speaking) in English and French is required. This may be tested.

SKILLS AND ABILITIES:  Intermediate knowledge of Microsoft Word and Outlook, and basic knowledge of Microsoft Excel and Power Point is required.  Must be able to perform work with accuracy at a quick, rapid pace.  Must be able to deal effectively with the public, exercising tact, and be able to work under continuous pressure and time constraints.  Must demonstrate attention to detail, ability to work effectively as a member of a team as well as independently with minimal supervision, and strong interpersonal skills.  Must have good skills for drafting written correspondence in both English and local language.  Must be able to apply good judgment in evaluating evidence and to apply regulations correctly. This may be tested.

EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

“Recruiting for diversity, hiring based on merit”

Qualifications:
All applicants under consideration will be required to pass medical and security certifications.

Benefits and Other Info
Benefits:
Agency Benefits:
Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Yaoundé – Cameroon may receive a compensation package that may include health, separation, and other benefits.

For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:
For the current COVID-19 Requirements please visit the following link.

HIRING PREFERENCE SELECTION PROCESS:  Applicants in the following hiring preference categories are extended a hiring preference in the order listed below.  Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

HIRING PREFERENCE ORDER:
1. AEFM / USEFM who is a preference-eligible U.S. Veteran*
2. AEFM / USEFM
3. FS on LWOP and CS with reemployment rights **

* IMPORTANT:  Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification.  A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given.

** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.

How to Apply
How to Apply:
All candidates must be able to obtain and hold a U.S. Embassy issued Security and Medical clearance.

To apply for this position, click the “Submit Application” button.  For more information on how to apply visit the Mission internet site.

Important notes:

Please make sure you enter ALL your work experience(s) and education.

Attached Curriculum files will not be considered.

Required Documents:
To qualify based on education, you MUST submit the requested degree and / or transcripts as verification of educational requirement by the closing date of this announcement. Failure to provide requested information, or the information is insufficient to verify eligibility, may result in disqualification for this position.

All Applicants:
• Residency and/or Work Permit (If applicable)
• University Degree
• Work Certificate/Attestation

Eligible Family Member Applicants:
• Copy of Sponsor’s Orders/Assignment Notification (or equivalent)
• Passport copy (If applicable)
• DD-214 – Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
• SF-50 (if applicable)

Next Steps:
ONLY Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.

For further information – the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.

Thank you for your application and your interest in working at the U.S. Mission in Yaoundé – Cameroon.

All applications must be submitted ONLINE at :

https://erajobs.state.gov/dos-era/cmr/vacancysearch/searchVacancies.hms

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