Job Opportunity: WACAH Knowledge Management Professional Intern

Job Opportunity: WACAH Knowledge Management Professional Intern

TERMS OF REFERENCE FOR THE RECRUITMENT OF A PROFESSIONAL INTERN FOR KNOWLEDGE MANAGEMENT AT THE REGIONAL HUB

Title WACAH Knowledge Management Professional Intern
Functional Area 14 WACA COs
Reports to Regional Knowledge Management Technical Lead
Location Any Plan International Office in West & Central Africa
Effective Date December 2020 Grade

ROLE PURPOSE
Plan International is an independent child rights and humanitarian organization committed to children living a life free of poverty, violence and injustice. Plan International actively unites children, communities and other people who share its mission to make positive lasting changes in children’s and young people’s lives. Plan International supports children to gain the skills, knowledge and confidence they need to claim their rights to a fulfilling life, today and in the future. Plan International places a specific focus on girls and women, who are most often left behind. Plan International has been building powerful partnerships for children for more than 75 years, and are now active in more than 70 countries.
Plan International West and Central Africa Hub seeks to improve program quality through enhancing Knowledge Management (KM) throughout the west and central Africa region. Thus, the Professional Intern is expected to support the Technical Network Lead to drive that ambition.

DIMENSIONS OF THE ROLE
• Generally, animates the WACAH Knowledge Management Space on Workplace to stimulate participation of staff across the organization.
• Responsible for capturing learning and facilitating sharing among and across teams on the Workplace, teams and manage content/library on other platforms to ensure consistent storage and accessibility.

ACCOUNTABILITIES

1. Reviews all posts and proposes corrections wherever necessary prior to sharing to ensure that they are of the best quality
2. Proposes creative and innovative designs for the layout of posts shared on the WACAH Knowledge Management Space on Workplace.
3. Monitors, prepares, and shares weekly analytical reports on staff engagements on WACAH Knowledge Management Space on Workplace and proposes innovative solutions on how to engage staff.
4. Monitors and reports on regional Knowledge Management action plan and proposes follow up actions on a weekly and monthly bases

DEALING WITH PROBLEMS
The WACAH Knowledge Management Professional Intern needs strong analytical and information/communication skills and be able to think “out of the box” to ‘influence’ people (staff, partners, other key stakeholders) to improve appropriate KM practices and attitudes

PLAN INTERNATIONAL’S VALUES IN PRACTICE
We are open and accountable
1. Promotes a culture of openness and transparency, including with sponsors and donors.
2. Holds self and others accountable to achieve the highest standards of integrity.
3. Consistent and fair in the treatment of people.
4. Open about mistakes and keen to learn from them.
5. Accountable for ensuring we are a safe organization for all children, girls & young people
We strive for lasting impact
1. Articulates a clear purpose for staff and sets high expectations.
2. Creates a climate of continuous improvement, open to challenge and new ideas.
3. Focuses resources to drive change and maximize long-term impact, responsive to changed priorities or crises.
4. Evidence-based and evaluates effectiveness.
We work well together
1. Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
2. Builds constructive relationships across Plan International to support our shared goals.
3. Develops trusting and ‘win-win’ relationships with funders, partners and communities.
4. Engages and works well with others outside the organization to build a better world for girls and all children.

We are inclusive and empowering

1. We empower our staff to give their best and develop their potential
2. We respect all people, appreciate differences and challenge equality in our programs and our workplace
3. We support children, girls and young people to increase their confidence and to change their own lives.

KEY RELATIONSHIPS
Internal:
• Communities of practice across the region
• Staff of Plan International in WACA

TECHNICAL EXPERTISE, SKILLS AND KNOWLEDGE
Knowledge:
• Understanding of information, technology and communication (software)
• Knowledge of Microsoft Word, Excel, PowerPoint, Publisher, infographics, etc
• Knowledge of standards and principles of communication at the workplace

Skills
• Ability to provide feedback in a positive manner
• Ability to effectively communicate online with multiple audiences at the same time in French and English

Behaviour:
• Promotes and ensures adherence to ethical and child protection requirements with particular attention to the protection of personal data/information;

PHYSICAL ENVIRONMENT
The holder of the position will be based in any Plan International office in West and Central Africa. S/he will dedicate 100% of her/his time to monitor and provide feedback on the regional KM initiatives.
LEVEL OF CONTACT WITH CHILDREN
Low level: The position will have sporadic contact with children at the occasion of field visits

Location: Yaounde

Closing Date: 09-09-22

All applications must be submitted ONLINE at:  https://jobs.plan-international.org/search/?q=cameroon

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