*MICROFINANCE OPERATIONS MANAGER NEEDED URGENTLY*

MICROFINANCE OPERATIONS MANAGER
Do you have proven expertise in operations management and are looking for a strategic challenge? Join our institution and drive the growth and performance of our microfinance agencies!
YOUR MISSION:
As a Microfinance Operations Manager, you will be responsible for the strategic and operational development of our agencies, ensuring optimal management of growth and performance.

YOUR RESPONSIBILITIES:
– Develop and optimize the client portfolio and agency turnover.
– Promote, sell, and ensure the quality of financial services.

– Manage customer requests and ensure impeccable service.
– Monitor financing applications and manage commercial risks.
– Lead and supervise the Operations department to achieve set objectives.
– Define and implement an effective marketing and sales strategy.
– Develop and monitor the operating budget procedure.
– Rigorously manage credit activity and develop new commercial strategies.

– Supervise legal, recovery and litigation functions.
– Carry out financial analyses and calculations to support decision-making.
REQUIRED PROFILE:
Education: Minimum 3 years of a Bac+3, Degree in Management, Banking and Finance, or a professional Master’s degree in Banking/Microfinance.
Experience: Minimum 8 years in a similar position in a large Bank or Microfinance company.
Key skills: Team management, risk analysis, commercial management, and in-depth knowledge of sector regulations.
Essential qualities: Rigor, leadership, sense of innovation, team spirit and the ability to work under pressure.
TO APPLY:
Send your CV and cover letter to emploi@pleromafinance.com