EXPRESS UNION
JOB OFFER
POSITION: OPERATIONS AND SUPPORT MANAGER
Position level Location: : Yaoundé
Department: GROUP BUSINESS MANAGEMENT
PROFILE: Assistant
Reporting to: GROUP BUSINESS MANAGEMENT TRAINING
LEVEL: BAC+3 IN Management Science, Sales, Sales; – Have at least 3 years of professional experience in a similar position;
MISSIONS
The job holder will be responsible for managing
and monitoring performance, coordinating forecast management and reporting.
MAIN ACTIVITIES
-Coordinate the Division’s activities;
-Assist subsidiaries and partners in resolving failed operations;
-Ensure communication with customers or prospects on
products and how they are used;
-Help the customer or prospect in decision-making; -Coordinate support projects;
-Collect information likely to improve the complaints management environment.
REQUIRED SKILLS
-Knowledge of diagnostic methods; -Good organizational skills;
-Spirit of initiative;
-Good customer orientation skills;
-Good knowledge of the design of
decision-making reporting;
-Good economic knowledge;
-Have a perfect command of
Microfinance operations;
-Have a perfect knowledge of operations with partners;
-Good ability to identify anomalies
CVs are expected at the following addresses:
eug.recrutements@expressunion.net I aazeufack@expressunion.net
The deadline for submitting applications is 10/11/2024 at 5:30 p.m.
