*PRUDENTIAL BENEFICIAL INSURANCE is recruiting for its services. POSITION: Customer Service Representative*

PRUDENTIAL BENEFICIAL INSURANCE is recruiting for its services.

POSITION: Customer Service Representative

Based in Yaoundé.

Type of contract: Fixed-term contract

Main tasks:

•  Provide personalized support to customers accurately and efficiently;
• Inform customers about services and products;
• Respond to complaints from customers;
• Ensure the production of contracts for customers.

Main activities:

•  Monitor requests and files submitted for processing;
• Manage customer and agent complaints in a timely manner;
• Ensure the recording of customer needs;
•  Ensure subscriptions to insurance policies (automobile, travel and all other policies authorized to be seized);
•  Trace the POOL TPV office direct files to be sent to the technical department at the end of each month.

SKILLS :

• Mastery of insurance techniques;
• Production and quotations;
• Good analytical skills;
• Good communication skills;
• Interpersonal skills and dynamism;
• Availability and serenity.

Special requirements:

• Good knowledge of business software;
• Bilingual;
• Good interpersonal skills.

Prerequisites:

•  Training no.: Minimum BAC + 3/4 in insurance, business management or marketing.
• 2 years of experience in a similar position.

To apply:

Send your application (updated CV and cover letter) specifying the title of the position in the subject line to the following address: recrutement.cm@belifegroupe.com

Deadline for receipt of applications: Friday, September 5, 2025 at 5 p.m.