RECEPTION MANAGER
The Hotel Vendôme is looking for, as part of its activities, 01 RECEPTION MANAGER (M/F)
ASSIGNMENT
Manage, supervise and control the work of the reception team
- Ensure the smooth running of the various reception shifts and compliance with the Group’s quality procedures/standards
- Ensure the interface with the various departments of the establishment
- Respond to customer complaints and requests
- Manage daily receipts and invoicing
- Monitor accounts receivable in coordination with management
- Oversee reservations
PROFILE
- You are the image of our company and represent the values of the company.
- Thanks to your experience in the hotel industry, you are ready to take on challenges.
Desired skills:
- Professional experience as a hotel receptionist
- Experience with hotel reservation software, such as Hotel Soft de Barcles, HotelPro, Hotis, iPlan etc…
- Knowledge of how booking sites work, such as Booking and TripAdvisor
- customer service attitude
- Excellent sense of organization and communication
- A degree in hotel management would be a plus
HOW TO APPLY?
Send CV to the following e-mail address recrutement@hotelvendome.cm
Subject of the application e-mail: Hotel Receptionist Manager
Location: Douala
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