*Recruitment at The Menka Area Cooperative Credit Union Ltd (MENACCUL)*

The Branch Manager will oversee the branch’s operations, drive performance, and ensure results are in line with budgeted projections.

JOB REQUIREMENTS

• • Education: A Bachelor’s degree in Banking and Finance, Management, Accounting, Finance, or Economics.
  • Experience: At least 2 years of professional experience in the microfinance sector, preferably in a supervisory or managerial role.

  
  
  
  

  • Language Skills: Fluency in English and French is required.

  KEY SKILLS

  • Strong knowledge of the microfinance sector and banking operations.
  • Expertise in sales strategies and commercial negotiations.
  • Proficiency in the use of office tools (eg, Microsoft Office).

  PRIMARY RESPONSIBILITIES

Financial Management:

• Prepare financial statements.
• Control cash flow, physical cash, assets, and liabilities.
• Identify and manage branch budgets.
• Monitor branch profitability and ensure financial performance targets are met.

Portfolio Management:

• •Develop and maintain a healthy credit portfolio with a
• Portfolio at Risk (PAR) of less than 5%.

Customer Service:

• • Address and resolve customer complaints and inquiries promptly.

• Ensure customers receive exceptional service.
• Prospect and develop a customer portfolio.

Staff Management:

• Recruit, hire, train, and develop branch staff.
• Provide coaching and guidance to foster staff growth and adherence to organizational policies.

Risk Management:

• Conduct risk assessments and impact analyses.
• Develop and monitor the implementation of risk management strategies.

Community Engagement:

• Actively participate in community events to enhance the branch’s local presence and foster positive relationships.

Reporting:

• Prepare and present performance reports to senior management and the Board of Directors.

BEHAVIORAL ATTRIBUTES

• Strong team spirit and leadership skills.
• Excellent communication and interpersonal skills. Open-mindedness, honesty, and high ethical standards.

APPLICATION GUIDELINE

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