FIDEV Cameroon SA is recruiting an Account Manager

JOB INFORMATION Job
Title Account Manager

 

 

 

Reporting line Head of Agency
Location of the post Douala Agency
Working hours According to the work schedule of
variable amplitude
Date of taking office December 15, 2022
Number of positions 02
Deadline for submitting applications December 09, 2022 at 5:30 p.m.
Presentation of the ‘Company

 

 

 

 

Limited Company with Board of Directors with a capital of 500,000,000 FCFA, FINANCE FOR DEVELOPMENT – CAMEROUN SA (FIDEV CAMEROUN SA), is
a 2nd category microfinance institution, headquartered in Yaoundé. It is deployed in an agency and its missions consist of the intermediation and collection of savings, the granting of loans, digital services and transfer vis-à-vis natural and legal persons in Cameroon.

Recruitment context
In the implementation of its market penetration strategy, FIDEV Cameroon is opening a new agency in Douala.
We are therefore looking for an Account Manager to support the Agency in our market penetration strategy.

 

 

Presentation of the Position

I. Objectives / Summary of the position
Under the authority of the Head of Agency:
• He is responsible for the commercial mission of the agency. More specifically, he is responsible for the growth in number and quality of the Agency
II portfolio. Responsibilities
• Lead projects and propose marketing and sales actions, and participate in communication to ensure customer satisfaction with economic development prospects for the company;
• Proceed with the opening of accounts;                                                        
• Ensures that the account opening fees have actually been charged to the client;
• Update savings books;
• Process salary advance forms;
• Update client files;

 

 

 

• Monitor client portfolios (prospecting; follow-up and retention)
• Establish and sign account opening and closing forms;
• Ensure the security of account opening operations;    
• Archiving client files;
• Study and analyze account certification requests and other miscellaneous customer requests;
• Manage portfolio concerns (complaints, complaints, etc.);
• Receive and analyze credit files;
• Arrangement of loan agreement agreements and taking of guarantees;
• Maintain and update the register of guarantees deposited by customers;   
• Archiving and securing guarantees deposited by customers;
• Follow up on reimbursements and debt collection;
• Establishing Customer follow-up letters;
• Prospect new Clients each month (transfers and sale of currencies, etc.);
• Prospect each month and open new accounts (employees, cheque, business current, savings);
• Participate in group surveys.
• Execute all other actions and tasks recommended by the hierarchy.

Profile

Age / Gender: Not specified
Diploma / Level of study:
• Minimum BAC+3 level training
• Minimum degree in commerce/management or economics
• Good knowledge of commercial law
• Minimum 3 years of experience in a similar position
• Very good knowledge of the finance sector
Competence and experience
• Mastery of products sold in MFIs;
• Good command of the computer tool;
• Sense of responsibility and organization;
• Good writing and communication skills;
• Good command of office automation and management software
• Be bilingual (English/French)

Applications must contain:
a) An updated Curriculum vitae
b) A cover letter
c) A photocopy of the diploma
d) A photocopy of the CNI
e) Brief summary of similar mandates prior to the position (Maximum 01 page)

Two referents who can be contacted

Applications must be addressed to the General Manager, FIDEV CAMEROUN SA, and may be deposited, in sealed envelopes bearing the title           

   
 “ACCOUNT MANAGER” to the mail service of FIDEV SA headquarters located at Montée Ane Rouge BP: 2485 Yaoundé or sent to the address info@fidevsa.com Shortlisted

candidates on file will be called for a written test on the premises of FIDEV SA headquarters Unselected applications will not be returned to candidates and will enter the FIDEV SA database

The General Manager