Recruitment Notice: 02 Case Managers

Recruitment notice (48-46/02) (02) Case managers, Logone and Chari

Identification Job

title: Case
managers Reports to: Line manager (N+1): Protection team leader
Functional referent: Protection officer/Social cohesion officer
Place of employment: Logone et Chari
Type of contract: CDD

Duration of contract: 10 months
Availability: Immediate

Missions and Responsibilities
General Objective
To provide appropriate case management in a timely manner by assessing the needs of people with protection problems, by developing and implementing tailor-made care plans based on needs and ensuring appropriate follow-up while creating a climate of trust and care.

Responsibilities

• Conduct intake interviews with people identified by the team during outreach or referred by other agencies, open a case if vulnerability criteria are met
• Perform comprehensive assessments for each client after obtaining consent and consider emotional, behavioral and social factors that affect their psychosocial well-being, as well as protective and risk factors
• Conduct home visits to assess clients’ living conditions when necessary
• Develop a plan tailor-made support with the client, based on the needs identified during the assessment
• Refer clients to appropriate services and, if necessary, accompany them to different service providers
• Provide ongoing basic emotional support and counseling during regular follow-up meetings, building a relationship of trust based on confidentiality protocols
• Document cases on the internal case management platform, ensure that any progress in the case plan and any significant changes in the client’s psychosocial well-being and general situation are timely and duly recorded
• Ensure proper and secure filing and archiving of case management files to preserve data confidentiality
• Close cases when case plan objectives are met and no further needs are identified

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• Perform all tasks in accordance with key protection principles, including the principles of: do no harm, non-discrimination , Confidentiality, Accountability and Need to Know
• Participate in internal case management meetings and bring special/urgent cases to the team leader’s attention immediately.
• Ensure good relationships and coordination with key service providers in the area of intervention to improve the identification of people with specific needs for rapid referral, follow-up and sharing of

Identify and report gaps in the availability and quality of services provided to clients in targeted areas Job

v
Requirements
Education • University degree in social sciences or related field.
Experience • 1 year of relevant professional experience
Language ▪
▪ Proficiency in French (written and spoken).
Proficiency in the local languages of Logone and Chari
Knowledge
Skills /
Attitudes • Computer literacy (Word, Excel, Power Point)
• Respect and non-discriminatory attitude, empathy
• Interpersonal and communication
skills • Report writing skills
• Ability to work under pressure and in a team Flexibility • Flexibility
Send your CV (renamed respecting the format: CV-Name) and your cover letter in PDF by following and completing the questionnaire at the link below: