Recruitment notice: 02 Network System and IT Equipment Managers (RSE)

Job information / Job position information
Job name / Job title: Network System and IT Equipment Manager (RSE)
Publication date / Publish date: 2022-12-08 11:01:43
Job location (Country/City) / Location (Country/City): Doua – Cameroon
Contract type / Contract type: CDI

Planned entry date / Start date: 03/01/2023
Experience level / Experience level: 3-5 years
Mission / Job description:

With a view to strengthening the teams of its Information Systems Department, Advans Cameroon is launching an external call for applications for the position of “Network System and Equipment Manager (RSE)”.

Place of duty: Headquarters Status: Supervisor

Contract: CDI Number of positions: 2

Missions / Responsibilities:

Placed under the responsibility of the CSR Supervisor, the CSR manager will have the main missions of:

Ensuring the operational maintenance of systems, networks, the data processing and use. He contributes at the first level to the resolution of incidents, and assists users;
Provide hardware and/or software support to users;
Install and configure hardware: computer stations, network equipment, peripherals, etc. ;
Install, update and configure the operating system and user environment software: office automation, services, networks;
Manage the wiring: connection, modification, maintenance, patching, fault detection;
Install and configure IP telephone sets;
Administer the fleet of printers;
Ensure the implementation of current procedures;
Carry out corrective actions within a predefined framework;
Apply the company’s information system security policy;
Make users aware of compliance with the IT charter and rules of good practice;

Associated activities:

Establish an initial diagnosis, report incidents and operating anomalies;
Monitor the compliance of the application of hardware and software maintenance contracts;
Check the status of users’ workstations;
Monitoring of network equipment;
Computer network monitoring and network incident management;
Manage the stock of materials, licenses, and consumables;
Manage information on the state of the park;
Participate in working sessions/meetings of the CSR unit and the DSI.

Skills and qualities required:
Main skills – General knowledge

In-depth knowledge of the hardware architecture of a workstation;
Knowledge of networking and telecommunications;
General knowledge of an operating system;
Knowledge of system virtualization;
Basic notions on the usual configurations, systems and office automation tools.

Main skills – Operational know-how

Understand the professional environment of users and clearly identify their needs;
Use diagnostic tools, wiring fault detection tools and network equipment monitoring software;
Use automated deployment tools;
Apply computer security rules and operating instructions;
Conduct a support interview by telephone;
Manage incidents and problems;
Maintain and operate a virtualized environment;
Maintain and operate an Active Directory domain and Windows servers;
Maintain and operate a Linux server;
Use remote support tools;
Follow procedures.

Qualities

Ability to listen and dialogue
Teamwork
Availability and responsiveness
Sense of organization

Profil / Profile:

Level of studies: License (Bac +3) in Network or Telecommunication and Network, in Maintenance of Computer Systems, in Administration Systems & Networks

Experience:

3 years minimum of professional experience.
Experience in banking or microfinance desired
Cisco CCNA certification desired

Deadline for transmission: No later than 18/12/2022.

​​​​​​​Potential candidates wishing to take up this position are invited to send their CV + cover letter to the attention of the Human Resources Department by following the link: https://advans.aragon-erh. com/new_rec_portal/index/CMR