Distribution Supervisor

Company: Plan International

The Organization

Plan International is an independent development and humanitarian organization that advances children’s rights and equality for girls.

We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion and discrimination. And it’s girls who are most affected.

Working together with children, young people, our supporters and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children.

We support children’s rights from birth until they reach adulthood. And we enable children to prepare for – and respond to – crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.

We have been building powerful partnerships for children for over 85 years, and are now active in more than 75 countries.

JOB PROFILE

Title:

03 Distribution Supervisors

Functional Area:

Program

Reports to:

Food Distribution Project Manager.

Location:

Mokolo (Minawao Refugee Camp)

Effective Date:

October 2022

Travel may be required: yes

Contract Type:

Term Employment

For: Nationals

Grade: B

PURPOSE OF JOB

Working in 54 developing countries across Africa, Asia and the Americas, Plan aims to reach as many children as possible, especially those who are excluded or marginalized, with high quality programs that bring lasting benefits by increasing one’s income, working in partnership with others and operating effectively. Plan is committed to responding to children affected by emergencies in the countries where we operate.

Given the current humanitarian crisis in the Far North region of Cameroon, Plan is committed to contributing to the effective participation of young people in peacebuilding efforts. The action of the project is to support peace and security and strengthen stabilization efforts in the Lake Chad Basin by improving the coordination of stabilization activities and therefore reducing the gap between political intentions and realities on the ground.

ROLE DIMENSIONS:

Under the direct supervision of the Project Manager, the DGV Site Field Supervisor is responsible for managing all distribution activities at Minawao Camp. He/She is responsible for planning, implementation, administration, team management. He/She guarantees the quality of services, consistency, SPHERE norms and standards, humanitarian principles and accountability and reporting in his/her area of ​​intervention.

Coordination and responsibilities:

Ensures acceptance and ownership of the project by beneficiary communities and establishes positive relationships with all project stakeholders at the operational level in the areas of intervention
Represents and ensures a regular and active presence of the project and the organization at all operational technical meetings in its area of ​​intervention and the coordination centers where the project is implemented.
Ensures the planning, field implementation, monitoring and reporting of all distribution activities jointly with WFP and UNHCR partners.

Supervision and monitoring of the DGV

Supervises the receipt of non-food items in the field jointly with the various community project management committees (distribution committee, complaints management committee) and the logistics assistant.
Supervises and monitors all distribution activities reports day after day to his superior;
Ensures that beneficiaries receive assistance in accordance with agreed standards and food baskets;
Together with the complaints management committee and the M&E, follow up on the collection and follow-up of complaints expressed by the beneficiaries;
Jointly with UNHCR/WFP update the lists of beneficiaries;
Organizes all pre and post distribution meetings at the camp level and reports to his superior;
Sensitize beneficiaries and administrative authorities on the dates and quantities of food to be distributed;
Ensure the maintenance and preparation of distribution equipment.
Check that the equipment is complete, clean and meets the standards set by PAM and report what is missing for a possible supplement;
Plan transport and storage at distribution points;
Check whether the quantities will be sufficient to cover the entire population
Ensure that all persons involved in the distribution, handlers, field agents, temporary support agents, day laborers, distribution committees are informed of the distribution operation at least one day in advance according to the established schedule;

Human Resource Management

Clarifies roles, assigns clear tasks/responsibilities and establishes the work plan and roadmaps for each member of the team under his direct supervision, in this case the site assistants and the logistician.
Prepare and update beneficiary lists.

Reporting

Prepare payment statements for handlers, day laborers, etc. then plan their payment in collaboration with the financier;
Prepare daily distribution report for internal filing and general compilation for monthly report;
Collect, compile, verify and prepare project activity reports;
Organize the reporting work with the assistants to ensure that deadlines are met internally and externally.
Supervise the team of distribution agents
Develop the work schedule of the team of field agents;
Train and supervise field agents;
Provide technical support to the

Reporting team
Ensures the implementation and effectiveness of the various community mechanisms for reporting complaints.

MANDATORY REQUIREMENT FOR THE POSITION

Education

University degree (BAC+3) in Economics, Management, Agronomy or Nutrition, Community Development, Social Sciences or any other related field. Strong experience in the management of food or non-food distribution projects in a humanitarian context and refugee camps would be an asset;

Experience

Minimum of 3 years of experience in a humanitarian context, in an NGO or INGO, with at least 2 years of field work experience in a humanitarian crisis context in particular refugee camps.
At least 1 year of experience in a food security/livelihoods project and General Food Distribution.
Experience of team management of at least 2 years; any relevant experience, mastery of the project area, local languages ​​and experience with WFP and UNHCR are mandatory for the exercise of this position;

Knowledge and Skills Demonstrable

experience in compliance and reporting with different donors
Focus on results and quality
Flexibility
Commitment to the principles of Plan International
Understanding of principles, standards and best practices in humanitarian operations
Ability to multitask
Good team spirit and conflict management
Good knowledge of the area of ​​intervention
Have a sense of organization and strong time management skills.
Have excellent interpersonal and teamwork skills.
Be able to work under pressure
Autonomy in teamwork
Excellent understanding of food security and livelihood programs, including experiences in conducting beneficiary identification, registration and selection;
Have excellent planning and communication skills;
Good ability to develop business plans, data collection and analysis and performance monitoring.

Language

Fluency in English and French (written and spoken).
Proficiency in at least 02 or local languages ​​spoken refugee camp (Kanuri, Haoussa, Mafa and Fulfulde) Advanced knowledge of Microsoft Office (Word, Excel, Outlook, database, direct mail, surveys) (Skype. Teams, Zoom and WebEx )

Personal qualities:

Critical thinking and self-control;
Sense of priorities and responsibilities, strong organizational capacity;
Autonomous and sense of teamwork;
Sincere motivation for humanitarian commitment;
Sense of diplomacy and negotiation;

Female candidates are strongly encouraged.

Plan International’s Values ​​in Practice

We are open and accountable

Promotes a culture of openness and transparency, including with sponsors and donors.
Holds self and others accountable to achieve the highest standards of integrity.
Consistent and fair in the treatment of people.
Open about mistakes and keen to learn from them.
Accountable for ensuring we are a safe organization for all children, girls & young people
We strive for lasting impact

Articulates a clear purpose for staff and sets high expectations.
Creates a climate of continuous improvement, open to challenge and new ideas.
Focuses resources to drive change and maximize long-term impact, responsive to changed priorities or crises.
Evidence-based and evaluates effectiveness.
We work well together

Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
Builds constructive relationships across Plan International to support our shared goals.
Develop trusting and ‘win-win’ relationships with funders, partners and communities.
Engages and works well with others outside the organization to build a better world for girls and all children.

We are inclusive and empowering

We empower our staff to give their best and develop their potential
We respect all people, appreciate differences and challenge equality in our programs and our workplace
We support children, girls and young people to increase their confidence and to change their own lives.
Location: Mokolo

Closing Date: 24th September 2022

All applications must be submitted ONLINE at:  https://jobs.plan-international.org/search/?q=cameroon