The Cameroon Red Cross and the French Red Cross are recruiting
a SERA National Manager (Monitoring Evaluation
Accountability Learning) in Yaoundé (URGENT)

Job information Job
title HEAD WILL BE
Reporting line Head of delegation
Location of the job Yaoundé
Working hours According to the service schedule
Duration of the mission 6 months renewable
Desired arrival date As soon as possible

Number of positions 01
DEADLINE FOR DEPOSIT OF APPLICATIONS 07/28/2023
Presentation of the association
The French Red Cross (CRf) and the Cameroonian Red Cross (CRC) are humanitarian associations
, auxiliary to the public authorities, which provide aid and assistance to
vulnerable people.
Since 2010, the French Red Cross (CRf) has been present in Cameroon and intervenes in the
areas of health, nutrition and food security and livelihoods
(SAME) in the East and Far North regions.
Recruitment context
Replacement.

Description of the position
I. Objective / Summary of the position.
Placed under the authority of the Head of Delegation and in functional contact with the
Program Coordinator and the project managers, the SERA Officers of the sub-delegations and the Heads of sub-
delegations, the National SERA Manager reinforces the program teams of the delegation.

He participates in programming, develops and manages the monitoring and evaluation system, coordinates and
supports reporting to donors and headquarters and ensures the implementation of reporting mechanisms.
360 accountability and learning.

II. Location of the position
This position is open to people with the required profile and the successful candidate must reside in
Yaoundé by his own means; it is therefore not subject to relocation. The candidate selected
at the end of the recruitment process cannot therefore claim the status of
relocated employee.
III. Responsibilities
A. Programming and planning support:
– Support and coordinate the planning of SERA’s activities and system at
the delegation (strategic) and project levels
– Participate in the design of new project proposals and the support for
needs assessments;
– Participate in the planning of monitoring and evaluation surveys for the
total duration of the projects;
– Participate in the planning of accountability activities, particularly with beneficiaries, partners and donors, and learning and capitalization
activities . – Ensure that budget proposals take into account the costs associated with the resources needed to carry out SERA activities. B. Technical and methodological support for the implementation of a Monitoring- Evaluation system for each project and for the delegation: – Coordinate and support the project teams in the implementation of monitoring plans-

evaluation of each project respecting the CRf quality markers, and at the
delegation level;
– Coordinate at the delegation level the various evaluations or surveys to be
carried out and provide technical support for their implementation with the
Project Managers (Support for monitoring evaluations respecting
OECD-type quality criteria; Support for methodologies and survey methods; Support and
training of surveyors and the NS)
– Support the persons in charge of M&E to ensure the quality of the data
collected, their processing and their analysis;
– Support, in connection with the project teams and the Program Coordinator, the follow-up
monthly activities in the field and updating the monitoring of indicators in order
to monitor the level of execution of projects, the challenges and difficulties encountered in
the field;
– Support the configuration of the operational monitoring tool (OSO) in collaboration
with the Project Managers and the Desk assistants and the headquarters technical referents; – Support Project Managers in the management of their operational

databases ; – Strengthen the capacities and knowledge of the CRF’s project teams and operational partners (SN) and improve best practices in terms of monitoring and evaluation (for example, organization of data collection training on Kobo, etc.).

– Support for the development of tools adapted and harmonized with the monitoring-
evaluation system (tools, databases, survey questionnaire frameworks, ToR types for
mid-term or end-of-project evaluation, report framework, etc.)
C. Ensure the establishment of mechanisms for reporting information and managing
complaints from projects and the delegation
– Ensure the sharing of information on the progress, the objectives of the project… with
the beneficiary populations to allow their participation in planning
and their decision-making in the implementation of projects;
– Identify the existing accountability mechanisms (at the local level, of the different
partners, SNH, etc. and implement a mechanism for reporting
information and managing complaints adapted to the populations and the context
of intervention, in coordination with the SNH;
– Support project managers in the identification and implementation of
harmonized tools adapted to the context for the collection and processing of information
and complaints,
– Contribute strongly during the drafting of proposals to the integration of
mechanisms information feedback and complaint management in each
project,
– Identify the appropriate and reliable channels for collecting and processing
information/complaint feedback,
– Ensure timely processing of this information/complaints and decision-making
at delegation level.
D. Ensure the implementation of a learning mechanism
– Participate in the learning and capitalization process at the level of the
various projects and at the overall level of the delegation: ensure good
practices for the regular archiving of documents resulting from the projects (electronic or
paper, photos, video, etc.), organize feedback workshops (RETEX),
organize training to appropriate good practices and
lessons learned from previous projects, identify intervention methods not to be
repeated, organize mid-term and end-of-project workshops;
– Ensure and coordinate among Project Managers and Coordinators the dissemination and
dissemination of recommendations and the use of knowledge acquired,
in particular through their integration into new projects (setting up a

writing workshop for joint projects between technical teams ,
project launch workshops , etc.).
Qualifications and experience
Diploma /Level of study:
– Hold a 1/2 master’s degree in project management, human sciences,
statistical analysis, monitoring & evaluation.
– Perfect mastery of project management concepts and tools
– Experience in project management and coordination in different sectors
of intervention (if possible in health and/or DRR)
– Experience in SERA functions
– Knowledge of donor rules and requirements concerning the SERA approach
– Experience and/or knowledge of communication is an asset.
Essential skills and experience:
– Organizational capacity
– Good capacity for analysis (quantitative and qualitative) and for finding solutions
– Great writing and synthesis skills
– Great communication and diplomacy skills
– Mastery of computer tools (complete autonomy on Word and Excel at least, database
and other Kobo data collection tool)
– Pedagogical spirit and sense of teamwork
– Knowledge and use of field data collection methodologies
– Great motivation and commitment to translate the objectives of the
position into concrete results.
Specific knowledge:
– Flexibility and ability to adapt quickly
– Restraint, patience and diplomacy in institutional relations
– Pedagogy and coaching for the benefit of national staff and the SNH partner
– Ability to work within a coordination team and in a functional relationship with
project and field teams
– Ability to work with a multicultural team
– Resistance to stress and a high workload
– Knowledge or experience of the Red Cross Movement.
Skills and experience appreciated:
– Good communication, feedback;
– Sense of confidentiality;
– Capacity for analysis and synthesis;
– Discretion and ethics of a humanitarian professional;
– Relational skills and diplomacy;

– Rigor in work and impartiality in judgment.
Recruitment process
Anyone interested in this offer is requested to send their file in
PDF format by email to the address: recruitcrfyaounde@gmail.com. These are:
– An updated Curriculum Vitae (CV) with three professional references
– A cover letter (LM)
Please put in the subject of the submission email: Manager SERA Yaoundé
Recruitment being urgent, selection and validation will be done to the extent that
of receipt of applications.

Applications should be addressed to the Head of Delegation of the French Red Cross.

Given the number of files we receive, we are unable to respond
individually to each one. Therefore, if you do not hear from us within
30 days, please consider your application unsuccessful. Only candidates
pre-selected on file will be invited to a written test on the premises of the CRF.
Unselected applications will not be returned to candidates .

Anti-terrorist financing and money laundering policy: by applying for
this offer, you authorize the CRC/CRf to carry out a check to ensure
that you are not on the exclusion lists for receipt of funds from
certain governments, international organizations and donors. These
checks are carried out before you are offered the job and once a year after
you are hired; this in order to prevent risks and meet obligations in terms
of the fight against the financing of terrorism and money laundering.