FIDEV CAMEROUN SA IS RECRUITING ONE (01) ACCOUNT MANAGER

JOB INFORMATION Job
Title: Account Manager; Reporting line: Head of Agency;
Job location: Yaoundé; Date of taking office: 04/10/2023;
Number of positions: 01; Deadline for submitting applications: 03/29/2023 at 5:00 p.m.
PRESENTATION OF THE COMPANY
Public limited company with Board of Directors, with a capital of 500,000,000 F CFA,
FINANCE POUR LE DEVELOPPEMEMNT CAMEROUN SA (FIDEV SA) is a
2nd category Micro Finance establishment, headquartered in Yaoundé.

CONTEXT
We are therefore looking for an Account Manager to support the Agency
in our market penetration strategy.
PRESENTATION OF OBJECTIVES AND RESPONSIBILITIES RELATED TO THE POST
I- Objectives / Summary of the post
Under the authority of the Head of Agency:
He is responsible for the commercial mission of the agency. More specifically, he is responsible for the
growth in number and quality of the Agency’s portfolio.
II- Responsibilities
➢ Lead projects and propose marketing and sales actions, and participate in communication
to ensure customer satisfaction with prospects for
economic development for the company;
➢ Proceed to the opening of accounts;
➢ Ensures that the account opening fees have actually been charged to the client;
➢ Update savings books;

➢ Process salary advance forms;
➢ Update client files;
➢ Monitor client portfolios (prospecting; follow-up and retention)
➢ Establish and sign account opening and closing forms;
➢ Ensure the security of account opening operations;
➢ Archiving client files;
➢ Study and analyze account certification requests and other miscellaneous
customer requests;
➢ Manage portfolio concerns (complaints, complaints, etc.);
➢ Receive and analyze credit files;
➢ Arrangement of loan agreement agreements and taking of guarantees;
➢ Maintain and update the register of guarantees deposited by customers;
➢ Archive and secure the guarantees deposited by customers;
➢ Follow up on reimbursements and debt collection;
➢ Establish Customer follow-up letters;
➢ Prospect new Clients each month (transfers and sale of currencies, etc.);
➢ Prospect each month and open new accounts (employees, cheque,
business current, savings);
➢ Participate in group surveys.

➢ Execute all other actions and tasks recommended by the hierarchy.
PROFILE
Age / Gender: Not specified
Diploma / Level of study:
• Minimum BAC+3 level training in commerce/management or science
economics
• Good knowledge of commercial law
• Minimum 3 years of experience in a similar position
• Very good knowledge of the finance sector
Skills and experience
• Mastery of products sold in MFIs;
• Good command of the computer tool;
• Sense of responsibility and organization;
• Good writing and communication skills;
• Good knowledge of office automation and management software
• Be bilingual (English/French)
RECRUITMENT PROCESS
Applications must contain:
– A cover letter containing all the information that the candidate deems relevant
and useful to complete their CV;
– A CV ;
– A 4×4 photograph;
– Salary claims;
– Proof of diplomas and training presented (attach a certificate of
presentation of the original diplomas and training certificates duly
issued by the competent authorities);
– Employment certificates relating to accumulated professional experience;
– An extract from the criminal record bulletin N° 3 dating from less than three months;
– A description of similar mandates that have been carried out by the candidate (2 pages
maximum).

The application file must be submitted, in a sealed envelope which includes the job title and location
, to the following addresses:
– Yaoundé: at the headquarters of FIDEV CAMEROUN SA located at Montée Anne Rouge in Yaoundé;
– Or sent to the address: info@fidevsa.com

The files must be sent to the General Manager of FIDEV CAMEROUN
S.A. Only candidates pre-selected on file will be called for an interview at FIDEV
CAMEROUN SA
The General Manager