Recruitment Notice: Claims Manager (F/M)

SUNU Assurances IARD Cameroon is recruiting a Claims Manager (F/M)

MISSION
Under the supervision of the Head of the Settlement and Legal Department, the Claims Manager’s
mission is to contribute through optimal claims management, to the satisfaction of customers and
contract beneficiaries insurance in accordance with the commitments made by the company.

MAIN ACTIVITIES

Welcoming insured victims of claims and beneficiaries of contracts;
Record customer claims and claims for compensation;

Provide appropriate advice for the follow-up of their files;
Gather all the elements necessary for compiling a compensation claim file;
Analyze claims files to accurately determine the amount of compensation that can be offered;
Negotiate the amount of compensation if necessary with the parties concerned when the situation justifies it after agreement of the Head of Regulations and Legal Affairs;
Ensure that customers are informed in their procedures throughout their compensation process;
Propose the payment and/or service solution adapted to the needs of the insured and to the conventional management procedures;
Evaluate claims files;
Carry out periodic regulatory inventories;
Prepare disaster statistics

QUALIFICATIONS

Rigor, organization, high sense of priorities;
Capacity for analysis and synthesis;
Compliance with internal procedures;
Willingness to understand the company’s strategic orientations;
Mastery of technical claims management;
Ease in relationships and communication;
Listening skills ;
Client orientation ;
Agility, sense of innovation;
Results orientation, performance culture.

PROFILE

Hold a DTA or Bac+3 in Insurance | Law
Experience of at least 1 year
PLACE OF WORK: Douala (Cameroon)

HOW TO APPLY?
Please send us your application (CV + cover letter) to the following address:
cameroun.iard@sunu-group.com specifying in the subject line: “2022 Claims Manager Recruitment”

NB: Only selected applications will be contacted.

Deadline: Friday, November 18, 2022 at 5 p.m.